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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 38,594 reviews
  • Rated 5 out of 5 stars

    365 Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and it was very easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value for Microsoft Office 365 offered in connection with the purchase of my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much yet but will be using it as needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs work fine but I hate that I now have to pay for an annual subscription instead of just being able to download the programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 4 out of 5 stars

    Love the access to info. in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I have access to anything that I'm working on in the cloud. My notebooks in OneNote allow me to work on lesson plans at school, home, etc. Very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need for home usage.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with a computer. Install was easy and everything I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for having up to date software with each software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this product gives you the newest updates. The price is right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine...,,.,........................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech had difficulty installing but finally got it done. It is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the most productive tool in the box. Ok maybe a little shinier. Great tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.I just prefer this and it just got me like in 5 minutes.Also they show me how to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent software with excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is excellent with excellent customer service. No matter the time of night if I have a problem I can get a call and have them walk through with me and fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome. Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Definitely recommend it. Easy to use and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy if you have a kid who will use it for schooling. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This windows program is very easy to work with, excel does almost all by itself, it gives you good tips What I don’t like is that It will auto renewal every year, it is like they force me to buy it every year. That is probably good for big companies. What happened to the computers that come with that program included for people that uses only word or excel?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it a lot. Was an easy process. User friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esencial to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and essential to work Good price …..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office on the go. The 365 model is superior to the one license model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to understand and use. It has all the features I needed.

    I would recommend this to a friend