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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39025 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 39,023 reviews
  • Rated 4 out of 5 stars

    Nice Laptop! Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Lenovo! I thought it would be a little faster than it actually was but its still very awesome. Maybe I just need patience. Other than small delays this was a Great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have the 365 Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for calendar, email, etc.. The only problem is I'm not able to reliably update calendar on the iphone so I need to make all of my calendar updates on the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Fast download. Good price for software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is the only choice for a business. Contains everything you need, from online storage to email, all in one package. I would give it 10 out of 5 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, love the new features, will make planing presentations simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gucci

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Everybody should buy it. Thanks for the support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so easy to install on a mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be easy to install on my mac, but it wasn't. Had to create multiple Microsoft accounts without them working. Received an email from GeekSquad several days later saying "click this link to activate". I did and that seemed to do the trick. I am not so sure I like all of this cloud storage (ie: I don't get a disc to install myself, I have to go to Microsoft's webpage, set up an account, download the program, then install it). I wasted a bunch of time on trying to get this installed on my computer properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Especially if you like to update your resume/cover letter when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The salesperson was lying to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have MS Office 365 (family) on my old laptop, which I pay about $130/year for. The salesperson told me BestBuy can sell me the Personal version for $50/year. I told him that if it's only for one year, it's not worth it for me to switch. He assured me that I can pay the same cost every year afterward. I bought the license, but found out later that it only works for one year. I returned later to find the salesperson, but he was not around anymore. I have not activated the license yet. BestBuy should refund the money to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very knowledgeable and helpful. Gave me some advice on how to install the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Outstanding customer service. Glad that we chose Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super completo gracias a la recomendación. Del asesor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't noticed any problems and it allows all my old files to work on Word in Windows 10. Haven't used other programs yet. Will see if updates arrive as promised in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 product is a “must have”. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this. love all the apps love the easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this my laptop woyod not be the same!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend very easy to use installs fast no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office, have used it on all my previous laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK, but I miss the old wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I a fan of this new business model. Seems like it is going to cost me way more in the long run. Doesn't seem to be any other good alternatives yet. There will be though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but purchase where your automatic renewal will not get processed twice!

    I would recommend this to a friend