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Customer reviews

Rating 4.5 out of 5 stars with 38312 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 829 Showing 16,561-16,580 of 38,311 reviews
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right which helped me make this purchase. There are a few glitches but for the money I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello TizzyB54, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    A bit confusing to use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got ffice 365 but it has been a bit more of a learning curve than I expected. I did find out that I get free Skype credits with this purchase which is a great bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better know what you are doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue first day wouldn't let me open windows, fortunately for me I have an IT Dept at work who fixed it for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extra!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an add-on. It was a nice extra benefit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product that is going to help with my productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase my my Microsoft from Best Buy. Customer service is always eager to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even think my wife used it. But it's great software though. Specially if you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works much better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good when you have a school it work so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is legit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software helps out, highly recommend. Makes things jive so much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using numbers on my Mac to open excel files and update and forward. I was getting lots of complaints that file was unreadable. Now with this I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for college use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was loaded on my daughters laptop for college. Best Buy was the best and cheapest place to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grreat product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the amount if accounts i need with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyed working with the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the purchase. Liked functionality, price, and reliability of product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss for customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine. Buying ot online was a mistake. I didnt get the activation code to use this product for 5 days. The best buy customer service team could not tell me why i hadnt received it, and everytime they sent me "a code" it was definitely not the activation code. None of them could tell me why i didnt get the code, and none of them talked with each other. I had to re explain the situation to someone different everytime i called. At that point, none of them could help me get a refund (so i could go physically buy the product instead) and none of them could help me activate the digital product that i purchased. I wish i had more thumbs, so i could give the best buy customer service system more thumbs down. Shame on you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install and performs well in windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contained all that I needed. I just hate that I have to pay for every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal !

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with my laptop purchase as a gift. Didn’t have to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rv1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but I’m not too sure that I like the subscription part of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful exactly what I need for home use and the geek squad set up easy icons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, quick to download. Really appreciate the Office for my Mac.

    I would recommend this to a friend