Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 38,994 reviews
  • Rated 5 out of 5 stars

    microsoft 365

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to download and use. great product. have to figure out auto renew though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365 review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy transition from earlier Microsoft Office software and has some good additional features

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear you had an easy transition and are enjoying the features in Microsoft 365 Personal. We hope it continues to meet your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Upgrade from free product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the features available on 365 including being able to back up everything in OneDrive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic workhorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Microsoft over apple and google similar products. Easy to use and power point provides a wide variety of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title entered

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it now I have to keep typing because they want 50 characters. Love the laptop hate having to be required to use 50 characters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but I miss the days where I could purchase Microsoft products, as opposed to renting them essentially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need for my home and personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice merchandise. I brought for my granddaughter because she is starting college. She said it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word and Exel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and exel is what I use the most. Once you purchase it you can also use it on your iPhone and laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Veronika,

      We're glad you're using 365 across your devices and are enjoying both Word and Excel!

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Microsoft Personal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good and it's all that I need for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is top notch. Would recommend to college students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Omni book

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my hp Omni book.It works very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast download

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and use for first time. Have owned for one month and so far all software works as advertised. Auto-renew seemed the way to go. Download came as an e mail. Lots of pages to go through but it went fast. Different from my last office but seems to have everything as before - some looks a little different or you get to it differently but the end result is still good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are liking Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Personal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and gets the job done. I use it for work and school and feel like it makes my life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apps for personal use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Connected with micro soft apps smoothly and Best Buy’s service team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new laptop and this Microsoft subscription. It was easy to set up. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changing Office Work for the Better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great things about Microsoft 365 Personal. This subscription has completely changed the way I work and stay organized. The benefits are truly unbeatable - from the access to all the latest Microsoft Office applications to the 1TB of OneDrive cloud storage. One of the best perks of the subscription is the ability to access all my documents and files from any device, anywhere. This has made it so much easier for me to work on the go and collaborate with others. The included security features have also given me peace of mind when it comes to protecting my personal and professional information. I feel confident knowing that my data is safe and secure. Overall, Microsoft 365 Personal has more than paid for itself in the productivity and convenience it provides. I highly recommend it to anyone who needs access to essential Office applications and wants to stay organized across all their devices. It's a no-brainer for anyone looking to make their work life easier and more efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Office 365 is the best suite of applications and I like everything."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST IN TIME!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity if you are going to purchase a laptop! The Microsoft 365 gives you access to a great many office and personal use items that make it worthwhile to purchase. The best move is a BestBuy move. Make the purchase and let them install it when you make your purchase. Cut the red tape and be ready to use the laptop when it arrives. Easy is better than the hard way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that you are excited to have Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Couldn't be happier

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GREAT in using my Mac Air laptop. Kudos to John for his help in my reselecting a more appropriate device. He proved to be an excellent computer customer matchmaker. The geek squad was very professional in the data transfer, Matt kept me abreast of the progress (molder computer was dying and the transfer was slow) and gave me a good startup lesson when I went to pick up the device.

    I would recommend this to a friend