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Customer reviews

Rating 4.5 out of 5 stars with 38315 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 38,314 reviews
  • Rated 5 out of 5 stars

    Nice Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a free addition to a laptop purchase. I really don't have a need for the cloud component, but love that it includes all office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do my job with out this Software! Got a discounted price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.....but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- Up-to-date though transfer from old product was not as smooth as I thought it would be.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tim,

      We appreciate your review. We're glad to hear that you are finding the Microsoft 365 Personal is a great product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, super easy to download and install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed that I did not look closer what the sales staff selected. I would had paid more to have a permenant copy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Microsoft products…especially Word vs. WordPerfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft, 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my whole family use this for parts in meeting school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative knowledgeable about product and clearly explained how to download it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must purchase every year and I chose best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size for Bedroom i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 49 + size Samsung TV. Good service at Best Buy, & so far, good service at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be used across multiple platforms with my laptop, workstation, and surface tablet. Like using Skydrive as I can save everything to a cloud backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality purchase. A must for any computer user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than out dated 2008. Teams is awesome. Have to get use to the new outlook layout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement for an existing program I bought with the computer. It is typical of Microsoft products and I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have!!! With all the photos and important documents I have I know I can trust this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is the gold standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to learn and use. Many great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for all the office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package worked for me to get all the office products that i needed for my home office and get the updates. Plus I liked getting the One Drive storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmmm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look At Your Computer Details First. I ordered this thinking I would need it but I didn’t. The return was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the product for me. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for us...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the price of MS Office licensing and the average lifetime of our PC's, we decided the subscription route was best for us. Install from the internet went flawlessly, and product works as intended. Multiply the annual fee times the expected life of your equipment and compare that to the one-time purchase fee to determine the best value for your individual needs.

    I would recommend this to a friend