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Customer reviews

Rating 4.5 out of 5 stars with 38315 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 38,314 reviews
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works as expected....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download, set up, and automatic updates help to stay up to date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the money. Touchpad extremely sensitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell IntelCorei5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful! I was treated respectfully and learned a lot about my new computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't even need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I informed the associate that I had a 365 account, and he told me the computer did not have microsoft installed and I had to buy this prosuct.However, when I set up my device, my subscription was automatically updated and installed. Now, I am stuck with a product I didnt need or use and no way to get a refund, because there is no Best Buy within 2 hours' drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean it’s office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah office is great, and I got it part of the deal for half price. That was nice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but expensive for someone who really only needs Excel and does not need to have it upgraded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free 365 day trial for word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This free trial was thrown in when I purchased my macbook pro. The only downside is that I will have to renew the subscription or buy it at the end of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LET'S GO!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a GREAT subscription to have for your device especially when your doing digital learning!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoy Microsoft 365 Personal for your digital learning.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Glitch after successful download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the code for Office 365 was successfully entered and accepted I was told there was a problem and. to call a 1-800 number which directed me to and Indian representative for a different virus protection service. This led to an extra trip to Geek Squad for a total factory reset of my computer. As for that, Microsoft Office now works fine and I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The standard - period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard office software suite that all regular users should have, period. My only real complaint is that math equations have a history of not converting correcting when going from PC to Mac and vice-versa. These problems appear to be getting better with 365's updates. I will say that I like the Mac version better than the PC version due to better functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating a Must Have?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically renews but computer is no good without it so what can you do?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchases Office 365 for new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use. Microsoft products are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved within 20 minutes of purchase. I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 Days Old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting used to it. Some things are hard to negotiate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the tutorials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, has the features that I need, is helpful in streamlining tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like all other MS365 just newer. Works like the rest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Microsoft fare.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great for sharing across platforms, standard Microsoft office products which if you are familiar with them do everything you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all types of devices. Really helps with all applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how accesible it is and convenient. Very helpful for work.

    No, I would not recommend this to a friend