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Customer reviews

Rating 4.5 out of 5 stars with 38315 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 843 Showing 16,841-16,860 of 38,314 reviews
  • Rated 5 out of 5 stars

    Great Office Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know of a better office program out there!! Its affordable and gives you anything you could possibly need. I couldn't have a computer with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent. I love Microsoft 365. I use it for work and for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with this product. Great value, easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this product. It helps me to be organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is worth the 15 month subscription...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got for job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t used i don’t know how got it because it also was a great price and it’s for a year so why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products were all installed by Geek Squad and work as promised and promoted. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Sidekick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something one should have for ease and convenience if one plans on using one’s computer to retrieve files and stuff. Aids in multitasking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a best buy associate that explained how to use the software and what would be cheaper for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transition Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine and works well. However, there are transition issues when a user attempts to transfer the subscription from one machine to a new machine. When I bought my PC from Best Buy, I also purchased an Office 365 subscription, which Best Buy managed when the subscription came up for renewal. One day, my computer crashed and needed to be reformatted. After reformatting, I tried without success to get Best Buy and Microsoft to transfer the subscription from my old machine to the newly reformatted machine. I got consistent runaround from both companies, asking me for a password and account name that I never set up in the first place. I ultimately was forced to purchase a hew 365 subscription and install it on my newly reformatted machine, this time using a username and password of my choosing. I would advise that, if you are going to purchase this product, you install it yourself and maintain the account name and password yourself.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      In the future you can follow our guide on how to install Office 365 on a new device here: https://aka.ms/AA4rq32.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Micro 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have this package to work from home. Powerpoint, Excel and word are a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the exact program I needed for word processing....spreadsheets....and any other documents I create.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Karen,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is exactly what you need to create all the documents you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    PC user's top choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use both Mac and PC.... it had been a while since needing to use Windows and a PC, but Office 365 certainly has plenty of the typical programs a user would want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I guess microsoft has to make $ some how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is kind of annoying to have to pay for a critical piece of software FOREVER, but it does work and its relatively cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent and the laptop I purchased has all the functions that I was looking for and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal, better than buying it and needing ro upgrade every couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth transaction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Code was available for use within 10 minutes. I used mine for a renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! Oh, my goodness I'm really enjoying this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great product. My office loves product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been handy on my Macbook since my company operates with Microsoft.

    I would recommend this to a friend