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Customer reviews

Rating 4.5 out of 5 stars with 38315 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 38,314 reviews
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase this product. 1TB one drive is given to me with the purchase of this product, which gives me lots of storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I like how they have made a microsoft account that covers not only your windows and office but also includes xbox, but who can live without office?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank to Best buy I was able to purchase my son microsoft word for home school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad purchased this whenever I purchased my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Suite with additional capabilities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Microsoft Cloud which synch's with your email and gave me issues so I had to un-install that. The Microsoft Office 365 gives you the ability to connect with all your devices, which I really did not need. I would have preferred to just have the regular programs to install on my PC and on a laptop, but for those who want to be able to use it on their Smart Phones, tablets etc. you can do all that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I need for work. I do really miss the days when it comes preloaded on computers though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing, Alteran! We're thrilled that 365 Personal is fitting your work needs.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great wonderful great quality would definitely recommend to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Latest versions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I needed, with the latest versions, although a bit pricey for just 1 year subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price especially with BB discount Works easily Many programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the yearly offer as the software changes are updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use with a Surface due to lack of CD ROM and storage on unit. Have noticed no issues or real differences between 365 and a fully installed version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great as expected. Words great for writing, including document. Notes. I'm still Exploring it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure why a yearly purchase is necessary, but has everything we need for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most every job has needs for excel and word and they provides just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for an office, like word & excel, you can't go wrong with 365 personal. It does all I need to run our business and home office. Thanks Teresa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was frustrated that the installation process was a little confusing and more work than I prefer. I had to actually call the hotline to get assistance because Microsoft didn't accept the key product number I originally entered. I had to uninstall and reinstall the software. And after I did, I feel like my laptop freezes more than before when using office. I should've purchased Microsoft office directly from computer instead of doing it separately.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Typical Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical office software. Nothing exciting about it. Would have been better if I could have just bought the software instead of a card. I prefer to own my software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed, no issues.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new laptop so we had the Microsoft products. Works as designed, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has really simplified my work, I easily use it across my devices on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Office is different than PC version.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I got a new Apple computer. Office is set up differently. A little challenging to adjust to some of the differences but overall still works well.

    I would recommend this to a friend