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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 38,581 reviews
  • Rated 5 out of 5 stars

    MS 365 as iOS use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only issue is yearly renewal fees that used to be buy a cd disk and no updates unless really need it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jerry,

      We're glad you're enjoying 365! If you're interested in a standalone product please check out Office Home & Student 2019.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Different approach to buying Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase the annual license vs the one time install, but with everything moving to the cloud it made financial send with the storage benedits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the three extra months was worth the value to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife need to use word and she did not have it on her Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Both for work amd personal use. And kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contained all that I needed. I just hate that I have to pay for every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Don’t like auto renew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the software and highly recommend it for anyone needing it. What I don’t like is the auto renew license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to use and has multiple applications for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best thing ever made for a computer if you don’t have one you’re losing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for years. No surprises. The download wasnt too easy to find but once found it was easy from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the product for school. Comes with all the beneficial products needed for papers and presentations

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are that you love using Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is microsoft office suite. Has excel, word, etc. Does everything you need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software. Easy to download and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transitioned from MS Office to Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, has very improved features that made the transition flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this software. Very easy to install. Good price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasent surprise with purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only disappointment i have is you can not use two different log in on two different computers PC and Tablet. My grand daughter has to use my sign in on her pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I'm still learning but have found it's pretty user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office is great! Love the product but --

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like MS figured out how to make more $$$ in their most popular business tool by charging annually instead of once. Too bad for the consumer. We have to pay more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Access key to download issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased MS Office, no access key was provided. It took me 2 trips back to the store, 3 calls to customer service until the key was sent to my email one week later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft the best never buy apple .............................................................

    I would recommend this to a friend