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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39025 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 39,023 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary for my business, couldn't make awesome presentations without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad to see the subscription program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time that we have seen the offer for the subscription program. Very glad to have this available this way. Flexible use and full functionality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad that my new computer came with this. I use Excel and Word most of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ORDERED WITH NEW COMPUTER. HAVE TO HAVE IT FOR WORD ETC. SO FAR GOOD, BUT HAVE NOT COMPLETED SETUP YET.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD, NOT GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i FOUND SOME OF THE OPERATING INSTRUCTIONS NOT CLEAR, ESPECIALLY COMPARED TO THE PRIOR VERSION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, modern, innovative and fantastic. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software ever, will always purchase yearly to get uodates

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - Purchase license from MSFT directly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase from Best Buy. Despite statements that you can upgrade this product to a family account, you cannot. This is NOT the same as a Microsoft license. This is despite assurances in-store, on the phone and in the Q&A for this product. Best Buy customer service is completely useless as it pertains to this. I highly recommend to save yourself some headache and purchase the license directly from Microsoft. There is no benefit to buying it from Best Buy. It will only lead to headaches in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MSPeggy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! The new software is so awesome. Alot easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal (1 Person) (12-Month Subscr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS [Digital]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is a Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to install on my new Laptop. Couldn't use any computer without Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting this single version and the family version. Went with this because my daughter needs it most.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, the Lenovo laptop has all the software I need to complete my work. The Lenovo is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use and nice features. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for those that don't have a clue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up; even fit the Id10t code, nice starter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite - Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Office Suite. Nothing better for productivity!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard design is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer except that with the grey on grey keypad, it’s nearly impossible to see the letters on the keys. It’s not so bad for me as I can type blindfolded, but my husband is a hunt and peck guy and it just frustrates him. Trying to get him more used to using the touch screen, but it is annoying. Otherwise, seems like a nice machine which more than meets our needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why did they mess with a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office at home and work for years, but I am not particularly enthralled with this one. Outlook is by far the biggest disappointment with its lack of cross functionality to other platforms with the calendar. Apparently this is an issue with the other platform as well, but in the past (on the older, non- subscription program) it was never an issue. I guess now everyone wants you in their bag and not working in multiple areas, yet they forget that if you work, have kids in school, and have a life at all, every aspect will have items coming from multiple ends and making things harder than necessary just ticks people off. I haven't used word and excel yet enough to review, but they look similar to what I have used before. I just find this whole subscription thing not as much worth the money as it used to be. I may toss it after the year and move on to something else.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello AppleRunner, The Outlook 2016 in Office 365 is the same version you would find in non-subscription versions. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sale peoples was very nice and professsonal. the store was very clean and everyone wore their masks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for my small business. Easy to set up and downy. Any problems just search You Tube.

    I would recommend this to a friend