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Customer reviews

Rating 4.5 out of 5 stars with 38317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 38,316 reviews
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected. Simple to download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Outlook email program and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it very much yet but learning as I go. So far I love it. The Outlook Email program is awesome and the office programs are wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fills the need.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills the need, however it sucks that you have to pay for it yearly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying everything. Some things have changed. Using the traing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools for srudents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice touch with extra 3months! All the tools I’ll need to complete my school assignments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything one needs for college and basic office needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish it was for longer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so i can work from home. This is a good thing and bad thing. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good office package. Have to pay more for an upgrade to use teams for work though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download. The price is cheaper than paying a monthly fee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could Not Download

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a computer since 1982, so the download problem I'm having isn't an "idiot" issue. I do prefer CD-Rom drives for a number of reasons, and now I've added Download Issues to those reasons. I bought this, could not, no matter what I tried and who I contacted, get this to download. So, because I have an office full of computers, tried it on four others. I've used Microsoft 365 on other computers, though, and it's all right. I don't like the way "office suites" work. If you are a serious writer -- if you need to get text properly formatted on paper and aren't looking for a "suite," try something else. The last three books I published were created on a vintage version of Word 2003, which is still the best. If you're young and didn't get in at the beginning of computers, you might love this. 365 does work.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're sorry to hear that you had a hard time with your download. If you still need help please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has a Good quality I recommend this item I would buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy install, and the programs work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have some office software and the fact that it came with this bundle made it all the more appealing. I purchased it and have been blessed by it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday easy to utilize software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been without Microsoft Office for years now, and I am not sure how I survived without it now that I have it! As a stay at home mom of three children, I find this software very useful with staying organized. My family’s meal planning, budgeting, and event coordination, etc. are all a breeze now thanks to this easy to use software!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tried to Return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad it's so expensive if you renew every year. I get a employee discount so haven't even used it. You're allowed to return it within 30 days, but Best Buy couldn't figure out how to do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product im heading back to college so this is a nice tool to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a personal comp Microsoft 365. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exactly what I expected. works well for home usel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a good software to have when working at home. Good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything, I need in the aplicacion for my business and my life organization perfect this is amazing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anthony,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal helps keep business and life organized for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft