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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 38,579 reviews
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have this Microsoft access. Thanks Best Buy for always offering great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the desktop apple computer as a gift for my daughter I’m sure it will be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Download complete!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to purchase along with the laptop. The download was simple and quick to complete.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss for customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine. Buying ot online was a mistake. I didnt get the activation code to use this product for 5 days. The best buy customer service team could not tell me why i hadnt received it, and everytime they sent me "a code" it was definitely not the activation code. None of them could tell me why i didnt get the code, and none of them talked with each other. I had to re explain the situation to someone different everytime i called. At that point, none of them could help me get a refund (so i could go physically buy the product instead) and none of them could help me activate the digital product that i purchased. I wish i had more thumbs, so i could give the best buy customer service system more thumbs down. Shame on you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank to Best buy I was able to purchase my son microsoft word for home school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent. I love Microsoft 365. I use it for work and for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like Office, I would be unable to survive without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supper easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all my things ready for me. Super easy to install. Love using Microsoft for school work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved within 20 minutes of purchase. I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure why a yearly purchase is necessary, but has everything we need for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Access, Excel and Word, occasionally PowerPoint. Access is a more powerful database than people realize. What’s nice is that you have the option to upload data to SQL Server and link the front end queries and forms if you start in Access and need to expand to handle more data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what I need it to do. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been handy on my Macbook since my company operates with Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as needed for what I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use primarily word and excel so this is adequate for the work I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MSOffice 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to the concept of licensing software! Programs are industry standards but will the benefits overtime outweigh the cost of yearly licensing?????

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure how you can get by without it. Not a fan of the monthly charge but it is what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to figure out where I needed to go to download apps to my computer. If not computer savvy, I’d recommend Geek Squad’s assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has really simplified my work, I easily use it across my devices on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tool at a good cost, compatible with most devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also purchased the 365 personal so she can stay on top of assignments and she loves it

    I would recommend this to a friend