4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 863 Showing 17,241-17,260 of 38,579 reviews
  • Rated 5 out of 5 stars

    cd selection beginning to be limited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD selection at best buy is dwindling, probably due to the current trend of downloading music from internet sources. Did find some great oldies though!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential product for anyone the regularly uses office programs. The deal is sweetened if you purchase with a new computer. The speed and ease of use of office for PCs is a huge necessity for students and office workers alike. Might as well purchase it now, instead of trying to deal with the issue of using other word processor or spreadsheet programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Updates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual subscription is more convenient than out right purchasing the software. You will always have access to the most updated/debugged MicroSoft version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel M365 Plan

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reaching to best buy support from last 3 months to cancel M365 Subscription plan. Very very poor customer services

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    rehabdoc74

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features for writing, power point presentation, and video production

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the laptop we purchased, and great for the work that'll be done with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Instead of a year, I got 15 months as best buy card holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to go to next level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft does it again. Very useful and helpful for organization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    word 364

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great product. have to see about renewing each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I would buy this item again. Got it for a gift and ended up buying more. Great quality

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn,

      We appreciate your review. We're glad to hear that you shared Microsoft 365 and bought it for your self because you realized how good it was.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MacGuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 365 is another great addition to my new Apple MacBook Pro, another fabulous Microsoft product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We appreciate your review. We're glad to hear that your experience with Microsoft 365 Personal has been fabulous.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    personal office 365 for one person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal 365 was easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome program !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with multiple programs that are key components to every system. Without it, you can do nothing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't bought a laptop or computer in over 10 years, so I didn't realize that Office now had the option to pay yearly for the service. I find it odd that it is now subscription, although you can pay a lifetime fee to keep the program for the life of the computer, but the cool thing is that by paying yearly, you get a TON of cloud storage. This is worth it if you are using your computer for a lot of files and presentations. I am currently in school so I use Office daily for projects and papers so this extra storage will definitely come in handy. Once I graduate, I may just pay the one time fee since I will not need the storage or program as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WISH I GOT IT THE FIRST TIME

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET IT BECAUSE U WILL NEED IT EVEN THINK U MAY NOT USE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this product, can have access to any of my documents from my computer to phone on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it would be nice for this not to be this expensive but hey, you need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What happened to BB?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bought anything at Best Buy in quite awhile. It has changed for the worse. Will think twice before I get anything thing there again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one year because i needed outlook for work & it was $20 of with my desktop purchase. When it expires i will buy the permanent for $225

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great on my Pc. Excellent price. I love it

    I would recommend this to a friend