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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 868 Showing 17,341-17,360 of 38,578 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. New features. Overall I'm pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets the job done. Cool features and price is also low

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could Not Download

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a computer since 1982, so the download problem I'm having isn't an "idiot" issue. I do prefer CD-Rom drives for a number of reasons, and now I've added Download Issues to those reasons. I bought this, could not, no matter what I tried and who I contacted, get this to download. So, because I have an office full of computers, tried it on four others. I've used Microsoft 365 on other computers, though, and it's all right. I don't like the way "office suites" work. If you are a serious writer -- if you need to get text properly formatted on paper and aren't looking for a "suite," try something else. The last three books I published were created on a vintage version of Word 2003, which is still the best. If you're young and didn't get in at the beginning of computers, you might love this. 365 does work.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're sorry to hear that you had a hard time with your download. If you still need help please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what I needed to purchase it for. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend it came in correctly so I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a product that includes all the office apps that I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fills the need.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills the need, however it sucks that you have to pay for it yearly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good software to have. No other product on the line really touches it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install come with all microsoft program i possibe wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite programs all in one place. You can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software works great! Helps me keep my expenses with excel in order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s designed to do. We use it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will be very beneficial for me when it comes to work and personal use of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this i totally recommend purchasing this and its a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice for testing the waters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this package with my purchase because i wasn't sure if i was going to need office at the time. It works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything, I need in the aplicacion for my business and my life organization perfect this is amazing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anthony,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal helps keep business and life organized for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy use nice deal and addition to mew computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Software!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the best E-mails spelling and writing period. I just love it and I caught it on sale!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We feel the love. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365 is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift when I purchased the Macbook Air. Actually I have educational office 365 and I prefer using Office 365 than any other office products.

    I would recommend this to a friend