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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 38,578 reviews
  • Rated 5 out of 5 stars

    Thankful Teacher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad for this product because as a teacher I have access to everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very useful software and easy to use, will recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too soon to activate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't realize this was for a single user instead of family, and I do not need to activate it yet.....as my current subscription is still active. Hopefully I'll be able to activate in a few months and not loose this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4 yr option. A really great value for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was needed for me and the price was good so it was a no brainer. Setup and installation was very easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to know you had an easy installation process with your new Microsoft 365 Personal subscription! Whether it be the product itself and its many features, or even simply the price point, we're happy you are pleased with your purchase. Thank you for sharing your thoughts! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy with excellent technicians and service. They installed my product 365 on my new laptop. That is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Word for years and found the newer version super easy to use - really glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accountant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent, works for simple me. Excel useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and has all the updates ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microsoft Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Have been able to use the suite without to many difficulties. Good value for the price. Have been using it since 5/5/20.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft subscription.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a subscription and I was told this would extend it but I haven't seen any evidence that that happened. In addition, I don't think I should have to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a 4.5 star review, I would, because I think it's better than 4 but not as "perfect" as a 5-star review would imply. I'm thankful that there is software to bridge the gap from PC to Mac, because my wife and I do our graduate school papers in Word. The layout feels different to me and is taking some getting used to, which would be the .5-star deduction, as some things I look for are not where I feel I'd typically find them, but that is not a huge complaint. It saves in compatible formats for me to submit what I need to with no complaint from the recipients I send to, so until I start getting complaints about it, I see no reason to make a complaint about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software has performed as expected, no problems have arisen since the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my online purchase of Microsoft 365. It arrived with immediate download. The site was easy to use and the instructions for download were simple to follow. I did need support but they were able to help right away, giving me peace of mind to keep my home based business running without interruption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for beginning Microsoft Users!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a necessity for the new laptop purchase that I needed to buy for school. The product was easy to install and is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so good and help me when I'm using this office

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xavier’s review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for personal and professional use, I think it’s an essential part to any computer. If you sign up for the Best Buy plus membership you get a major discount on this addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 8 years since I retired and used MS office regularly. I have to say that this version has many upgrades and is very easy to get reacquainted with. I am very happy with my purchase of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I purchased this software with a new computer, I got a discount on it. Even without the discount, it was relatively inexpensive to get Word, Excel, Outlook, PowerPoint, and Publisher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New information

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New software I haven't used as of yet, but will very soon.

    I would recommend this to a friend