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Customer reviews

Rating 4.5 out of 5 stars with 38317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 870 Showing 17,381-17,400 of 38,316 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and quick to load. All the basic software for writing and bookkeeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's for everything I have purchased in store I have completely been satisfied with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and customer service. The Rep was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Microsoft always has you covered! Just like Best Buy and their support team!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate,

      We appreciate your review. We're glad to hear that you fell like Microsoft 365 Personal is a great product and that it's got you covered.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    it’s office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office is still everything we all know and trust..except bill gates himself..he is super shady now..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outlook is a hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It MS Office. You're probably using a version already, so it's about the same. My annoyance is that Outlook wouldn't import my old calendars or contacts correctly. I had to set up a new calendar to show up on the start page. Luckily, iCloud had the data so I just had to drag and drop into the new calendar. Weighing if it's worth re-entering contacts or just use the iCloud one loaded in. Sending emails is a pain without a contact list for a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jm73, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Unfortunately i put it under wrong account & can't transfer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Microsoft office for so many years that it seems unfathomable to not purchase the program for our computer. We love Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything we needed to help our business with Excel and word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to load and great to have word, PowerPoint, Outlook!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is great. Best Buy is not the place to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is what it is. It’s pretty essential to most occupations and it runs great. However, Best Buy did not activate my key code. They sent me on a 3 day long goose chase trying to figure out where the breakdown was and everyone basically said “there’s nothing we can do”. When I finally was able to speak to someone at Microsoft, he gave me a new key code and subscription and said that he often gets calls from people who purchase from Best Buy because of the way they process their subscriptions. Way too much of a headache. I will purchase direct from Microsoft now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah,

      Thanks for your review. We're sorry to hear you had issues getting Office 365 Personal activated but we're glad we were able to take care of you.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use it for home business, quick down load..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE AND EASY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT,,,SO EASY FOR A PERSON THAT CANNOT DO ANYTHING LIKE THAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic necessity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased this as an add-on along with a new HP notebook. I suppose there is the convenience factor of the online subscriptions of MS Office, but mind you there is a yearly renewal/subscription fee. very easy to install. I didn’t end up using it nearly as much as I thought I would in the first year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complete software suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded on convertible PC, and has all desired components. Default configuration favors file sharing among devices, requiring some effort to turn off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid product. Have used Microsoft for many years and it’s always reliable l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product features both word and excel! Great programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office - On the Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is super flexible and contains all the applications you'd need for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Must buy. Could be cheaper. Get the job done.

    I would recommend this to a friend