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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 871 Showing 17,401-17,420 of 38,578 reviews
  • Rated 3 out of 5 stars

    Okay I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not so easy to make it all set up. It could be more user friendly but that’s probably bc I’m not tech savvy. The fact that it has to be renewed is a bummer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps organize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for years. Continuing to use this because of habit and familiarity, not necessarily because it is the “best” on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as planned. Glad I have the subscription, helped me out a lot to have it for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product im heading back to college so this is a nice tool to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download. The price is cheaper than paying a monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has a Good quality I recommend this item I would buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got this but probably won't even use it because we have it on all our devices currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got MS Office for a new laptop. Easy to use. Lots of great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying everything. Some things have changed. Using the traing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC LUV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my MAC. So glad I purchased it. Best MAC out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new version of Microsoft. Best Buy reinstalled with an additional fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be glad you are reading this review because you can look no further. This purchase will make your life so great! It will improve every aspect, even areas that you would never guess. Please, please, please, buy this computer and enjoy your new life with this machine. Happiness, love, joy, success, excitement, fulfillment, and non stop thrills await!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I ordered and easy to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Compatible with my ither devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program almost never recently but will be using it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def the better option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the way to go for Mac users especially with the rumored new office for Mac coming out. Plus the digital storage you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpensive way to get Office at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to allow us to have Office at home with a low cost which is basically payment every year. Spread the cost in a wya that you don`t feel it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID NOT PROPERLY INSTALL/SET UP SOFTWARE. I HAD TO MAKE 3 TRIPS TO BEST BUY/GEEK SQUAD TO RESOLVE PROBLEMS/ISSUES. LAPTOP NOW FUNCTIONS WELL..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a must have for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must have product for business use. Only weird thing I experience is a blank Word doc and blank Excel sheet open up every time I boot up my computer. They're not in the start up menu nor did I have those programs running when during last shutdown. Beyond this glitch this product works excellent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We would love to help you figure out why Word and Excel might be opening at startup. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the product. It was recommended by the Geeksquad rep. I trust the geeksquad,

    I would recommend this to a friend