Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 875 Showing 17,481-17,500 of 38,578 reviews
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is a great tool for the whole family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change from office XP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works well. I still like office XP but it is not compatible with windows 10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    msoffice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works and thats what i payed for i recommend for newbie

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer overall for the cost. The build of the computer needs to be more sturdy. Also, I would have liked the package to include a mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as part of a bundle deal so it was worth it. Would of been great if it wasn't only good for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works very good for small cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to not have to pay the 400.00 for the software. and you get all the newest updates as long as you renew each year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced, but works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described. Not worth the cost in my opinion and I dislike the auto- renewal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect package for family needs. Two students and my wife works from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Still the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is still the best suite of software for small business. I don't like the yearly fee but all software is heading to subscription base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good to use if you using Microsoft office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Suite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the home. Thanks for offering auto renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing Microsoft office in 10 years and still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides better functionality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides greater effectiveness of the various elements in the package as a whole.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes A Bit of Getting Used to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please take this with a grain of salt. I moved from Windows XP to Windows 7 and now to Windows 10. Years ahead of its time. However, I am only using the basics on Office 365 for a small business (email, MS Office Suite {Word, Powerpoint etc.}). There are a number of features that I am adding in this evolution, but am excited to keep learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it very much, and extremely efficient. A little too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an extra added option. for your computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extra added option on my new computer. It was easy load in the PowerPoint option works great made it very easy to do my work at home instead of at the job. Would have been a lot better if this option was already preloaded on my computer. I would've paid for and it would've been a lot easier that way but all in all it worked great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, bad marketing plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Microsoft Office, and have been using it for years. However, I am not a frequent user, and I do not like the Auto-renewal plan where they make you give your credit card information in order to activate the product & then charge you automatically after 1 year. I would like to have some choice in the matter of when I am in need of their service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your feedback. We do offer our Office 2019 products if you are looking for a non-subscription Office product.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a suite of office tools for work. This was a great way to get access to the software without a big upfront investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all 365 is good....the only disappointment I do have is there is no MS Publisher included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thanks for sharing your review. We're glad to hear that you like Microsoft 365 Personal. Microsoft Publisher is included for PCs with your Microsoft 365 subscription. You should see it if you search for it.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great tool for office

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important office packagae but microsoft should try reducing its price.

    I would recommend this to a friend