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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38578 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 879 Showing 17,561-17,580 of 38,577 reviews
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy download. Used it in college great for every day use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable way to get MS Office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable way to get the microsoft office suite. I use most of what I get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, great price and great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT, NICE , EASY TO INSTALL AND WORTH THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been paying for 365 for years, so getting any time free is a bonus. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to get office 365 for Mac had some difficulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty setting up, but was able to get geek squad assistance to get done. Still getting used to difference from pC version of office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the option of automatic renewal as it saves time and if I forget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not a fan of MS’s new business model for software (a download rather than disc and an annual renewal fee rather than one time purchase and you own it), this package fit my needs. It took a good amount of time to download but eventually installed ok. It works well and has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no choice to buy this to be legit. I got lucky and got 15 months instead of 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Have had no issues and no computer slow downs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was free since it’s a well known office product but the price was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will need this regardless for anything especially if you're going through education years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase to go with a good computer. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Must Buy for those who are familiar already with Microsoft products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes Nice pics friendly user big screen so glad I bought it. I just got this product yesterday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This yearly subscription is for the birds, it used to be lifetime software. Corporate Greed !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent installed waiting for current year to expire but love the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product for free with computer purchase. Great quality as expected. The only downside is that it is only for 1 year. Will buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is great. Best Buy is not the place to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is what it is. It’s pretty essential to most occupations and it runs great. However, Best Buy did not activate my key code. They sent me on a 3 day long goose chase trying to figure out where the breakdown was and everyone basically said “there’s nothing we can do”. When I finally was able to speak to someone at Microsoft, he gave me a new key code and subscription and said that he often gets calls from people who purchase from Best Buy because of the way they process their subscriptions. Way too much of a headache. I will purchase direct from Microsoft now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah,

      Thanks for your review. We're sorry to hear you had issues getting Office 365 Personal activated but we're glad we were able to take care of you.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely very easy to install and reasonably priced.

    I would recommend this to a friend