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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 880 Showing 17,581-17,600 of 38,319 reviews
  • Rated 5 out of 5 stars

    jakecomputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta have MS products for school and whatever else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if need any office work forms or to print this is what you should have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for any computer...I’m glad I get for my laptop because I need words to do things...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even greater support from associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the autosave which makes it easier on documents and spreadsheets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic Microsoft Offering

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft does the basics well, and this product brings them to you in a familiar way. Be careful about the auto renew feature as with anything under a free trial. During the trial, you’ll come to know whether you use is enough to justify paying for it post-free trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 ties in seamlessly with everyday needs of administration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the touch screen. Lightweight with easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office for MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value option to get Microsoft office programs on a new MacBook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no fault of Best Buy. I bought this product very specifically for the dictation feature. Little did I know that dictation ONLY works when the computer is online so the document can be uploaded to the cloud. It does NOT work offline. MS Word keeps getting less and less private. would recommend only with reservations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use for school assignments. Includes PowerPoint and word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to Apple tablet purchase, easy to use great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good program that is very helpful and useful for work and study

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      No matter your use, we've designed your new Microsoft 365 Personal subscription to include all of the tools you need most to be successful. We're happy to hear you've found your new suite to offer you the support you were looking for! Thank you for sharing your thoughts. We're glad you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be part of computer cost, expensive for annual subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with my new Lenovo pc. Easy set up. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for a home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install hardest part was remembering my password

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding computer! Outstanding! Many functions. Outstanding! Love the touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you Need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you'd ever need for work or for kid's computer work for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LOVES it. It was part of his Christmas present when I bought his laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, happy with purchase. Will recommend to others.

    I would recommend this to a friend