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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 38,575 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new laptop for our daughter for Christmas and she has always had MS Office. Has always been a reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me opportunity to use office as much as I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for, don't work on crome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for everyday use. Cheaper than going directly to Microsoft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word for Mac & I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's iPad and Mac book. My daughter had some trouble with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your thoughts about Microsoft 365 Personal. We're sorry that your daughter experienced some trouble in using it. If there's still an issue, we recommend checking in with Microsoft Support for assistance here: https://support.microsoft.com/en-us/microsoft-365

      Hope that helps,
      Chuck
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    E-downloads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of e downloads but this was easy to use

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're happy that you're having a great user experience with Microsoft 365! Thanks for sharing.

      Tom
      Microsoft Office TEam Microsoft

  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product exactly what I was looking for in a spreadsheet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an older program for years and finally was frustrated by so many things, I decided to upgrade when I purchased my new computer. WOW. It is so much better than I expected and now doing the basic things are a no brainer. I can't wait to get more involved in learning everything this program can do..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system i love using this for my laptop. Good program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system for my laptop. Great packaged deal as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right tools...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for the new reality of home office/school. Just what we need to be able to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...we use it daily and are very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 360 is a must have for high school and college students. Having to create multiple projects in multiple formats can be stressful, but with this software I know I will be able to create anything that I need to. I would be lost without it. Definitely worth the price and pays for itself in the long run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product all I can say is wow glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to download. Best Buy makes it easy to buy and download products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use. Nice to have all the software in one place:

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tried to Return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad it's so expensive if you renew every year. I get a employee discount so haven't even used it. You're allowed to return it within 30 days, but Best Buy couldn't figure out how to do it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kinda stinks that it has to be renewed every year now unlike the past software that's last entire time of computer system but hey it was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to install and use immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing this product was easily done. I had the Trial Version and cancelled prior to the end of my subscription. In so doing, I was assisted "via Chat" by a Best Buy Technician who made the transition process seamless. I've used Office 365 Personal continuously and will likely subscribe at year-end. I would highly recommend this product.

    I would recommend this to a friend