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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 885 Showing 17,681-17,700 of 38,575 reviews
  • Rated 5 out of 5 stars

    Large data assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete and thorough; many operations and data managements; mostly just wanted for documents.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple to use, I wish Microsoft was free again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the laptop purchase. Newest version for the computer. Programs work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from MS Office 2010

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer and had to update Microsoft Office to Microsoft 365. It's definitely worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It came with new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use this yet since the laptop I ordered is defective. I can't give it a review since I haven't been able to use it. I got a new Dell laptop from Best Buy a month ago that doesn't work. All my attempts to resolve this with Best Buy have been in vain. Don't ever use or pay for the Geek Squad. They only made the situation worse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overly Complicated but necessary to have for busin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the F1 Help. Even doing things Office 2007 simply are unfathomable here and difficult to find. So go to help. Think tying a simple question (which Google manages to do so easily) into the search box would yield answers? Think again. Even inputting a simple single word yields all sorts of absolutely unrelated nonsense. Also if I ask a question in Word, you'd think they'd leave EXCEL answers out...but NO. I lost my hard drive, OS, and had to invest in another computer. So I need another Office 365 every 365 days! I just hopes this works without fail on WIN 10. They really should have a simple word processing program that doesn't do everything for everyone. Keep it simple to learn. Kind of like Adobe's Photoshop Elements. or Premiere Elements. Or Lightroom Elements ( wait...adobe hasn't offered that ...yet)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Must buy. Could be cheaper. Get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. easy to download. Works well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use it for home business, quick down load..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it wasn't necessary to have but this does create an ease at mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it as a college student this is the best thing you can buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love O365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two for one for my PC and another for my tablet, I wanted the full office (Outlook included) and this came with my purchase for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean Microsoft has always been the way to go, and Office is a necessity. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely happy !!!!!!!! Beautiful case and color extremely happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful customer service great product very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not pleased with 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is another money grab from Microsoft.. Better off buying MS office 2016. 365 subscription sucks!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the apps are easy to use; others could be buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great products happy atmosphere we will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! It pretty much has everything you’ll need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely loved it the delivery was great and i enjoy my items very much

    I would recommend this to a friend