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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39025 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 885 Showing 17,681-17,700 of 39,023 reviews
  • Rated 5 out of 5 stars

    Gotta have Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have Microsoft Office - this works well on my Surface Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the laptop we purchased, and great for the work that'll be done with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a must have program. Easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for the product for 15 months versus 12 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pretty much a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in that it is for only a year and that Microsoft is making these programs subscription based.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office still delivers after all these years

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used MS Office products since 1997 and have always gotten the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went well as far as the set up hope don't nothing happen but I am satisfied at the moment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could Not Download

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a computer since 1982, so the download problem I'm having isn't an "idiot" issue. I do prefer CD-Rom drives for a number of reasons, and now I've added Download Issues to those reasons. I bought this, could not, no matter what I tried and who I contacted, get this to download. So, because I have an office full of computers, tried it on four others. I've used Microsoft 365 on other computers, though, and it's all right. I don't like the way "office suites" work. If you are a serious writer -- if you need to get text properly formatted on paper and aren't looking for a "suite," try something else. The last three books I published were created on a vintage version of Word 2003, which is still the best. If you're young and didn't get in at the beginning of computers, you might love this. 365 does work.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're sorry to hear that you had a hard time with your download. If you still need help please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Not really into managing a subscription through Best Buy but whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning changes from old program. Not too difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What can you say...it's microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what you would expect. I don't like having to pay an annual fee for using the product....but the full versions are very expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about getting Office on a yearly pay plan, but I decided it was the best way to go. I also enjoy the upgrades since my last version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am finding this software very helpful with real estate business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, as expected. Had to purchase for new, personal laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do so much with these. Helps to organize all documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft program was easy to install. Install this program didn’t take a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsft 360, what else can I add that we don’t know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with Microsoft 365. I've been using it for over 7yrs. Great for work and school projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal subscription has provided all programs I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Access only works from desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the OneDrive cloud.. The Office package is okay, but can be easily replaced by free software that is just as good or better. I wanted Access to work in OneDrive, but it does not. I hear the other Office products only have limited funcionality when used in the cloud. They all work fine when loaded to my desktop. Also the new version of Excel no longer imports Lotus files (.wks, .wk1) which seems really lame since it is probably only a few lines of code.

    I would recommend this to a friend