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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 887 Showing 17,721-17,740 of 38,319 reviews
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has everything office and part of a package deal for a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    outlook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some things are not working properly when capturing date and sending email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when paired with a new computer. They extend it from 12 to 15 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 Personal works great for working from home use. Have MS 365 Professional at office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes my life a lot easy with the smooth operation of my program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need some time to adjust to the new look and feel and where things are as I am used to the previous version of MS Office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allows me to take my business on the road.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows me the flexibility to work while I am traveling. The multiple programs keep me connected to what matters the most to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whatever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came bundled with laptop purchase - good pricing - need more text here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my wife's hard drive and all her programs were gone. No big deal just get a new one and it will come with windows like always. But no, even if you buy a new laptop you have to buy office like this, what a rip-off! So instead of replacing the laptop I bought this. It's office, what more can I say?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I purchased my laptop. Very easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy installation. Highly recommend purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my HP for college . Much needed all in one product from Microsoft

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that Microsoft 365 is what you need for your studies and projects. Good luck this semester!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Easy to adapt to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a package when I purchased a Microsoft Surface laptop. It's something I normally wouldn't purchase on my own. But after installing it, I was pleased with the way it works. I'm used to an older version of Office, but this was easy to adapt to. I'll probably renew it after the one-year subscription. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Lap Top is complete with out the 365 Widows office. There are so many options and different things to use it for in an home office. Letters, Resumes, power Point, just to name a few. a must have for any computer. The ease of learning to use it and all its functionality, is a piece of cake, worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good applications that are necessary for my needs and appropriately bundled in one package.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Koby,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal fits you needs.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked perfect for mac. Easy to download

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy the Microsoft package from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it a one because that was as low as I could go. No one explained to me how to use the card they just tossed in the cart. I didn’t even know what that was. So I ended up having to buy the service online and then Best Buy would not take it back or refund me my money. I was also told that I would get a $25 gift card which I never got and then, it was explained to me in a different way I still paid more than I was told to. So I have never used this card although I did purchase Microsoft online through Microsoft. I will not shop at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh. Google Suite is easier to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Microsoft way more cumbersome to use over Google Suite. I run two different businesses out of Google Suite and will probably uninstall Micro from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the applications work well and was super easy to install on my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office 365, although I haven't actually activated this one yet, since I'm (temporarily) getting free use of 365 via my college.

    I would recommend this to a friend