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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 891 Showing 17,801-17,820 of 38,575 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 ties in seamlessly with everyday needs of administration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent: Microsoft Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new computer with windows 10, but Microsoft Office was not included. Purchased office 365, working without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, got it on sale for $40.00. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Start up business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed it, since he is starting a new business

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no fault of Best Buy. I bought this product very specifically for the dictation feature. Little did I know that dictation ONLY works when the computer is online so the document can be uploaded to the cloud. It does NOT work offline. MS Word keeps getting less and less private. would recommend only with reservations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my Microsoft package with my recent laptop purchase, it's great for students of all ages and can access on more than one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like being mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 allows you be mobile and have your software with you anywhere and whenever you need to access documents, data, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of Great Templates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used word so far and it is great. There is a template for almost anything you can imagine. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super fast, pay for the hard drive space upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    File retrieval from the solid state hard drive is super fast. 128GB hard drive is not big enough, should have upgraded to the larger drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is everything I need for work, it’s easy and was easy to install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WORD documents !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooray! Needed to have access to word desperately ..came just in time :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I dislike paying a yearly subscription for the applications, they are a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook was difficult to load in previous Outlook files. The help documents could be improved to discuss how to restore from a PC to MAC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old computer clean out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep took care to explain my options for cleaning old computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but had issue with downloading - all is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy the one year plan but I did buy the full Microsoft edition with lifetime use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you Need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you'd ever need for work or for kid's computer work for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LOVES it. It was part of his Christmas present when I bought his laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything bad to say but I don't have any raves to make. It's just microsoft, The thing I don't like is I have to renew each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy and pleased on this Great help for doing my slides on PowerPoint. Great buy

    I would recommend this to a friend