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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 894 Showing 17,861-17,880 of 38,575 reviews
  • Rated 5 out of 5 stars

    Computer uograde

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process very happy aaliyah was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase just like I always am when I shop at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be part of computer cost, expensive for annual subscription

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allows me to take my business on the road.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows me the flexibility to work while I am traveling. The multiple programs keep me connected to what matters the most to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft program

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It is requiring me to learn some new things. Which is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office. What's not to like?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry standard, and now I can upgrade it automatically so that's good. I needed Access, so I got the "pro" version, but still very economical, plus if you buy it the same time as something else (for me, a laptop) it's even further discounted. Hard to beat at such a low price - I believe it was about $70 a year, and I paid about $50.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for my mother's new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased, Just Somewhat Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suite of products, just bit overpriced, should have more flexible plans/packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home or Small Business

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is PERFECT for the small professionals @ home or small business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to adapt to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a package when I purchased a Microsoft Surface laptop. It's something I normally wouldn't purchase on my own. But after installing it, I was pleased with the way it works. I'm used to an older version of Office, but this was easy to adapt to. I'll probably renew it after the one-year subscription. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even greater support from associates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has my set up, but MS continues to ask about buying the same program. I have had no end of problems setting up my existing mail program. They keep using an incorrect password that I have tried to correct, and they still put in the same incorrect password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office 365, although I haven't actually activated this one yet, since I'm (temporarily) getting free use of 365 via my college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish was for a least 3years for$99 dollars than 1 year. Too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described you get office products for described time period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need some time to adjust to the new look and feel and where things are as I am used to the previous version of MS Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of Microsoft Office at a reasonable price. Do not have to keep on the lookout for the latest Microsoft Office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked perfect for mac. Easy to download

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A huge change from windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to take me a while to get used to. I must still use Windows 7 for work so alternating back and forth is a bit frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very familiar with the Microsoft suite and prefer it over anything else.

    I would recommend this to a friend