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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39025 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 895 Showing 17,881-17,900 of 39,023 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to any computer system. Kids beef it for college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches perfectly for my work which streamlines when I work remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to down load worked effortlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proven product, it's great. Window's 8.1 and just update to new Windows 10, excellent and no problems changing over from Windows 8.1 to 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get use to the new screen but works well. I could not however add this to my PC so my laptop is the only one with the newer version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal for a new computer. We have used Microsoft office on every computer we have purchased. Highly satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product im heading back to college so this is a nice tool to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is great. Best Buy is not the place to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is what it is. It’s pretty essential to most occupations and it runs great. However, Best Buy did not activate my key code. They sent me on a 3 day long goose chase trying to figure out where the breakdown was and everyone basically said “there’s nothing we can do”. When I finally was able to speak to someone at Microsoft, he gave me a new key code and subscription and said that he often gets calls from people who purchase from Best Buy because of the way they process their subscriptions. Way too much of a headache. I will purchase direct from Microsoft now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah,

      Thanks for your review. We're sorry to hear you had issues getting Office 365 Personal activated but we're glad we were able to take care of you.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Same as it has always been

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office has always been a powerful and easy to use tool. Got a free year subscription through a laptop purchase and will save me the hassle of having to get another copy later when a new version comes out. Really convenient, but the cost through retailers is still a bit high when there are other outlets to get office at a lot better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new laptop for our daughter for Christmas and she has always had MS Office. Has always been a reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were worried because our new computer has no CD player but with this product we were able to use a code and upload it and start enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing this product was easily done. I had the Trial Version and cancelled prior to the end of my subscription. In so doing, I was assisted "via Chat" by a Best Buy Technician who made the transition process seamless. I've used Office 365 Personal continuously and will likely subscribe at year-end. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all 365 is good....the only disappointment I do have is there is no MS Publisher included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thanks for sharing your review. We're glad to hear that you like Microsoft 365 Personal. Microsoft Publisher is included for PCs with your Microsoft 365 subscription. You should see it if you search for it.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty downloading so had to call Apple care. I haven’t used it much but I am sure I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for anyone needing a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the simplicity of having this loaded with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, just trying to see what all can do. New to some of the programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    software review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the program seems to work well and is easy to use. It is a must have for windows users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Mac version you should buy office subscription than old version. It will update automatically and itself. Make sure you pay in every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Microsoft systems that I can use with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what I needed to purchase it for. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not a fan of MS’s new business model for software (a download rather than disc and an annual renewal fee rather than one time purchase and you own it), this package fit my needs. It took a good amount of time to download but eventually installed ok. It works well and has everything I need.

    I would recommend this to a friend