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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 896 Showing 17,901-17,920 of 38,319 reviews
  • Rated 5 out of 5 stars

    The got to have software for Windows and everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to load and too much internet reliability. Still awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great time to buy this personal package for my PC when I purchased my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Met!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed. The Best Buy staff was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple download & installation process for this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this product as I use my laptop for business purposes. It was better when it came already installed as part of the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Go To

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a standard for most PCs. Love that it's just renewable vs a one time thing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you love having Microsoft 365 since it will always be up to date.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Office and does what its supposed to. Not really happy that they, like most companies, are trying to push users to the subscription model over pay once and use it forever. My old versions of office that I paid for no longer work on Windows 10 :-( Otherwise, a fine product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome suite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite was very necessary for my work and helped me accomplish many tasks. It was pretty simple to use, also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed word and got it. I still like older versions as I don't like to learn new menus and ways to use this. If its not broke, why fix?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install on my Macbook. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted Microsoft 365 , so I had it when needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It come in perfect timing , she needed the Microsoft 365 for her school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you want Microsoft, all the applications you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation of the new Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of installation and ability to use this software across multiple devices. Easy to install and use on my iPhone. Love it. It will help me be much more productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting familiar, but loving it. So happy to have "my excel & word etc again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are loving Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft outlook doesn't load properly, had to uninstall and reinstall several times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're on top of their game I wish it doesn't expire every where

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sofeware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I somehow feel this should be included in purchase not seperate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!! Every work and home necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest version of Microsoft 365 just keeps getting better! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I am used to using these programs and need them for my work.

    No, I would not recommend this to a friend