Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 37022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ease of use and overall performance of Office 365 Personal as significant advantages, along with its price, compatibility, and simple installation. Many appreciate the included features and software, especially Word and Excel, and find the updates beneficial. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 37,021 reviews
  • Rated 1 out of 5 stars

    excel and word

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    none of my existing word or excel documents transferred to my new computer. now I have to get another appointment to get it straightened out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Mac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft for over 30 years no need to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and use it for school, it’s nice to have one drive too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office personal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, Im using it for college and i really feel like i could jist use the free version i have available or Google Docs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is printed on my product that I can download Office on “up to 5 devices “. When I tried on my 2 nd device, it would not let me. It is limited to only 1 download. I called, brought in the printed paper, the employee said, “yes, that is misleading, sorry”.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all my college work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that Best Buy gave this as a bundle for my new Acer Chromebook, slashing the price down to $49 as part of Student Deals. It's great whenever you don't have internet and it helps to have backup all the time. PowerPoint, Excel and of course, Word have been my mainstays for all school and work related documents.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kris,

      We're glad Office is helping you through school.

      Best of luck on your assignments,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    M 365 +

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal includes Office and other related.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good only if you need it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you need all the microsoft office perks for work or school.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 365 as a bundled deal which also came with a mouse and Kaspersky Security; which I didn't want at all. However, the price was still cheaper than buying 365 alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it and got it for a good price with the purchase of the computer I bought too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what expensive but does the job!! Have been using for a long time as a matter of fact...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy lies

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85" Samsung tv. Never got my gift card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code did not work they must have given me a used c

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset. I purchased this and then when I put in the code it said the code had already been used. So all that money waisted. Will never purchase it from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 subscription is Great and Priced Right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of the Office 365 subscription because it is more cost effective than having to purchase and own a packaged program that tends to be unsupported after few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Microsoft office 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership for a year with 1 TB of one drive cloud bit is only if you keep membership per year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee took it back

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great if it actually worked on a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am still working 365

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about this, I have already lost my Mcafee and I need to call and get help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great card and it gets you all the office stuff you may need to make any document

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for everyday work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and perfect for personal or school use. The 1TB of OneDrive cloud storage is very helpful for backing up files. Includes Word, Excel, and PowerPoint. Works smoothly across my devices, and updates are automatic. The subscription model isnt for everyone, but it's reliable and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good (with a little bad).

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing is that it's the full suite of Microsoft Office products that stays updated to the most recent standards and coolest new features. Obviously Office is the standard for most business applications. Next, it's inexpensive to get into compared to permanent licenses. If you change out your PC's regularly i's not a bad option. It's also a good option if you have multiple computers in your house or small business that you wan't to keep at the same standard for continuity. (You need the 5pc version for that to be clear - this version is only one license + a tablet). The bad - you need to renew every year. That's an annoyance and just a new way of Microsoft making added revenue. If you intend to keep your personal PC or Mac for more than 4 years before you replace it you'll probably be better served with a full life license even though it costs more. Also, on a Mac for a student or personal use Outlook is overkill. Mac Mail works just fine and supports Exchange servers. Microsoft's basic application in Windows is awful so Outlook is really a needed upgrade. Mozilla Thunderbird is a good replacement as an email client but doesn't support Exchange servers. Bottom line: Business power users who change out their travel toy every year because you deduct it or expense it - definite buy. Others, think hard about how long you'll have it or what you'll really use it for before you make the leap to the attractive price point.

    I would recommend this to a friend
Sponsored