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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38999 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 38,994 reviews
  • Rated 4 out of 5 stars

    Purchased for my daughter for school projects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was simple. No problems yet! Old school, so I prefer to have a CD. One-year subscription seems to be just another way to keep you spending money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very much needed for word and excel to be able to open up programs or reports from work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price plus easy install, everything you need for your home office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still need to login

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad helped set it up. I need further to do to get into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. Set up easy, and computer is performing as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It runs the programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $$ You need it to run the programs..ok I guess it works..lolo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product, all elements have great new features that make creating documents simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting this if you planning on doing collage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to get used to or I'm just plain stupid?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop, and while I could have installed an older version of Office I already had, I wanted the newest version. THE GOOD: The program itself works GREAT, and I really do love it. THE BAD: My problem with the program itself is that I can't get the dictionary to work with the thesaurus like it used to. The dictionary app is there, but most of the time, it "can't connect to the MS store" or it's just blank where the definition used to be. Also, a couple of the add-ins I used to have don't work with 365. THE UGLY: OneDrive. I'm having trouble finding my documents on OneDrive. Folders that had documents in them before are now empty. When you lose documents, it's definitely not good. I've tried saving to "this pc" instead of OneDrive, but it's not working out well about half the time. Sometimes the only way I can get it to save to OneDrive is if I select "save as" "this pc." I just don't understand. I have to look in both places all the time for the latest version of the file, and sometimes it's not in either place. CONCLUSION: OneDrive makes me feel very stupid! IF I can find the latest versions of all my files and back them up, I'm ready to uninstall 365, cancel my auto renew, and install the old version of Office onto this laptop so I don't have to deal with OneDrive anymore. Having the newest version of Office just might not be worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendi,

      We would love to help you figure out what might be causing your OneDrive Files to be inconsistent. Its possible that you have 2 Microsoft Accounts that each have a OneDrive account attached to them. This would cause the files from one account to dissapear when you sign into the other one.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase the latest Microsoft office suite for my new laptop. Not happy about having to buy a subscription but that’s the way it is mow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, has everything I need for my new laptop to work with Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it so far. Has come in very handy on multiple occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Classic Suit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software!! Classic suit for the professional and student to accomplish everyday tasks!! Awesome product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An easy way to have MS Office products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are better products Microsoft Office products have made themselves the working office standard. Buying Microsoft 365 is the easiest and most cost-effective way to have these products, and to keep them up to date. I use a MacBook but having Microsoft 365 makes communicating and working with our PCs in the office seamless. I am glad I have Microsoft 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maxx,

      We appreciate your review. We're glad to hear that you like Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nicely created

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in on time worked like a charm best thing ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never not have included or purchase separately 365. It enhances the functionality of any computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply stated, you need it. Office 365 Personal is a subscription built to help you get things done from nearly anywhere on your favorite devices. Great for 1 PC or Mac, 1 tablet, and 1 phone, Office 365 helps you achieve more from virtually anywhere, on all your devices. Plus, every new upgrade is included so you’ll always have the most up-to-date applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was just what he needed to use for working his new job

    I would recommend this to a friend