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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 900 Showing 17,981-18,000 of 38,319 reviews
  • Rated 4 out of 5 stars

    Great way to interface personal and business files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is for my personal use but at times gets used for business as well. It is nice to share the files between two computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I am glad I purchased this for my laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy you love your new Microsoft 365 Personal subscription! We're proud of the package we've put together, and are excited to hear you think the included toolset is a must-have. We're glad you're pleased with your purchase! Thank you for taking a few minutes to share your experience with us. We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had been very helpful. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to upload and has all of the features that we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, although I had a little trouble getting my emails to print from Office 2016. Turns out it was an add-on from my Norton software that was causing the issue. Once I resolved that, everything is working fine. I was also able to convert some old Word and Excel files to the new format with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and good attention to details, do best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this together with they new surface pro 7! Recommended by the store guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, renewing this each year is the best choice. You always have the latest and greatest software package. Works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary purchase when buying new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is Microsoft. It is a shame that you are required to buy this when it was loaded on computers in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Since I just installed the product I haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty installing the software; turned out to be my computer's fault. Looking forward to using the software programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot more features and a lot easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the office 365 because instead of having to purchase updates each time, I can upgrade my software at the end of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Just wish you didn't have annual fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal (1 person) (15-month subscr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software purchased for use with home office with new laptop purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how fast and efficient this laptop. Large screen, long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got it installed it is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be included with Windows still

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly think Office and it's related suite of products should be included with the Windows software as it was before. But what can you do..... If you need these applications, you now have to pay a subscription for them. Name of the game nowadays.... Product works as it should. No issues what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Necessities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal is one of the greatest office programs out there!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate the kind words! We couldn't agree more, Microsoft 365 Personal Subscription is truly a powerhouse of an office program, and we're glad you are reaping the benefits. Thank you for taking some time from your day to share your experience with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop just trying to figure out out to do certain things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal for me, so nothing new to report. But Microsoft 365 is good.

    I would recommend this to a friend