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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 38,319 reviews
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as soon as I bought it. It arrives via email and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a trial run to make sure if I wanted to purchase the full subscription after this expires and it works well for me. For someone who is always seeking advancement in their career this would be a great tool because it will come in handy when you update your resume and cover letter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy to use. Like this latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the updated software for word, excel. I used the tutorials to learn how to do spreadsheet calculations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this while you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it at a discounted price and it works as expected. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 6 months of Office and I paid nothing, how can you complain? Office is a necessity and it is nice to finally have it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forced price increase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was originally cost-effective if you used the cloud storage. However, Microsoft has recently increased the price by $30/year with the forced addition of Copilot, despite its dubious usefulness. Microsoft offers a way to "downgrade" to the Classic version (keeping the original price and features, without Copilot). Unfortunately, if you purchased your subscription through Best Buy, this is not an option for you. Best Buy refuses to allow this downgrade option. It took two hours with support and 12 transfers to find this out. There is no way to purchase the cheaper "Classic" version without downgrading an existing account, which Best Buy will not allow, which means you are locked into the more expensive version with no alternative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be beat!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program!!! Have used other variations for decades- can’t be beat!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always very handy with there always in stock items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Addition to Apple MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the Apple MacBook Pro. Looking forward to years of quality service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 2016 products are great. However, software as a service [meaning you need to buy each year] is a huge moneymaker for Microsoft, but seems expensive for an everyday basic user. I define basic user as a user of internet, email, word, and maybe a spreadsheet. Maybe a one-time buy of Office 2016 would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for updates to the software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was actually cancelled because the computer I bought it for was returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUSYBEETEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very fast also not bulky gets task done accurately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not want to be without this product for it saves me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It crazy these don’t come with the basic system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent program for my daughter who is in college!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bundle

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle and subscription plans. Personal or business use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas gift and was a great idea!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was supposed to install it but they didn't. I finally got it installed but when I purchased the subscription I expressly said I didn't have wifi and needed to be able to work without being connected. So far that isn't working too well. Still have to work thru whatever I need to do to successfully get it set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it. Easy purchase and made my purchase complete.

    I would recommend this to a friend