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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 909 Showing 18,161-18,180 of 38,319 reviews
  • Rated 5 out of 5 stars

    Best Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 365 Personal subscription is the best value for money of its kind anywhere. I am fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supports all my needs and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Windows for years and is the only tools I use for word processor, spreadsheets, e-mail and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the software. Thank you for your support and help. I would recommend your store to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Techs were helpful, patience and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should. why wouldn't it? thanks for asking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software, ready to start the using PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emptynester

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. one of the best customer service from any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has research papers, power point presentations and other stuff to work on for his computer class so this really helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning service. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and requires renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the software but wish it wasn’t a subscription that I have to tened every year. Why can’t I buy it then install it then enjoy updates occasionally?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about Microsoft 365. It has all the software we use everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, we’ll it’s a software that we always use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft got smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Microsoft personal assistant because we had it on my old computer. I think it’s a little unfair that you have to “rent” it now and renew every year, but if it’s going to give me updates to the package when it renews, then it might be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item from my wife she seems to love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a beneficial addition to your family's home setup! The toolset included with your new Microsoft 365 Personal subscription takes any workspace to the next level, and we're thrilled your wife has been loving her new suite. Thank you for sharing your story! We appreciate your feedback, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft never disappoints and this is another example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used it yet, but Microsoft is a very good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New look takes some getting used to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the same great office software I know and love. It is just a new look and a few custom options were in different places.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very useful. Great for work and school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimmy,

      Thanks for sharing your review. We're glad to hear that you are enjoying Microsoft 365 Personal and that it is working well for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must for your laptop or home or office computer. It is easy to install and just requires entering numbers to register this product and begin to use the laptop. I love that Best Buy sent additional instructions and reminders to install this product. Great purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad you found the installation so easy. If you want help learning the products we have a great Office tips and tricks page: https://aka.ms/AA4r1mp. Check it out.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Very satisfied with my purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this program!!! Program was available immediately! Ready to use!

    I would recommend this to a friend