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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 38,578 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft in the past and getting it again was a wise decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Hassle-Free Purchase and Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual subscription fee seems to be the same no matter where you purchase from. Buying it from Best Buy was very easy. Although the receipt provided both the web address to download from, together with an individual access code, I also received an email from them with the link to download - no code necessary. Despite reading loads of other reviews that mentioned problems downloading or accessing Office 365, everything worked first time for me - no problems at all. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your experience with Microsoft 365 Personal! We're glad you had a hassle free download and things are running smoothly. We hope you continue to enjoy using it.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Microsoft 365! I have been using it for years now! Having programs like Word, Excel, Outlook, and PowerPoint at my fingertips help me keep organization in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program…. Takes care of all of my home office needs. Simple to navigate with help available if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's tasks I get to not only use the software for home, but also for school & personal business. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and GREAT service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great and has a lot of nice updates. What's always difficult is moving your old outlook to the new one in regards to all the folders you may have had set up prior. Called Microsoft and got a rep in just a minute or two and that person logged in and helped move all the folders/contents into Outlook. The other apps in the suite (Excel, Word, etc.) are very nice and even better than prior gens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, exactly what we need for daily activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365 inPersonal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy this for myself because I really don't like the whole subscription system many programs are turning to. It works fine no problem just wish the subscription fees would stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was so easy to install through Best buys directions and emails!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all of the programs needed, like Word, Power Point, Excel, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for Microsoft applications! I didn't even know I needed this, until I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Great product especially if you are a student. Easy to install. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install, user friendly and nice it can be installed on multiple devices if you purchase it that way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product., very easy to use and NAVIGATE. Just what i needed. Thanxxxxx

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Save up

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] What a save ❤️ I got this for birthday gift and it really helps me a lot for my job with my new laptop ❤️ thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suit Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suit, perfect for work at home and on the go. Friendly with Mac and PC, fantastic and Works in any platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't fight the upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kicking and screaming because I didn't want to update my Microsoft version. I seriously went years on the old. Finally I gave in and there's so many advantages. There's more speed between applications, more communication and it's more sensitive to the user. I'm a Word & Excel user and use them every day. I love the new set up for both and the added options. I'm happy to say, this was worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 The Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software love it. Easy to use. This is the best office program avaliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes student life easier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it is very important to have Microsoft Office because it makes my life as a student much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not told that it wasn't returnable, I wouldn't have bought it yet if I had known that because I didn't end up needing it. Maybe that's something I should've known.. Regardless, It is a very nice tool to have. I'm an interior designer, and find myself having more advances at my fingertips which is quite helpful.

    I would recommend this to a friend