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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 913 Showing 18,241-18,260 of 38,556 reviews
  • Rated 3 out of 5 stars

    Hard to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was supposed to install it but they didn't. I finally got it installed but when I purchased the subscription I expressly said I didn't have wifi and needed to be able to work without being connected. So far that isn't working too well. Still have to work thru whatever I need to do to successfully get it set up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Templates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the suggested templates in excel and word documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and good attention to details, do best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be beat!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program!!! Have used other variations for decades- can’t be beat!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to have to pay yearly to use program! What happened with using the same program for a few years? Guess business is business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had been very helpful. It was easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fact that to own this program you don't get free updates? so, instead you end up "leasing" the rights to use it....forever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 Out of five stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just beginning to use it. Will be able to give a better review once I use it more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation of the new Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of installation and ability to use this software across multiple devices. Easy to install and use on my iPhone. Love it. It will help me be much more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convince of it. will be very helpful for my schooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Softy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an essential, core part of your new HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apps in the cloud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can access Microsoft office in the cloud or on your local computer. Nice suite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect programs for the kids and parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you need and it is priced right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little tricky going through on line to set up but after that works great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get Microsoft 365 Personal all setup and are enjoying it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy for any college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory ...my kids are satisfied with it.it helps their online school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues loading this on to new laptop. Process worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 and all the added features included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Covers my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Office 365 at work, so I'm familiar with it. It's nice to have the same at home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    EVEN GEEK SQUAD CAN'T MAKE IT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP computer does not work; ergo, cancel subscription. I will be returning the computer. It was and still is Open Box item. Geek Squad 3 times not working for them either.

    No, I would not recommend this to a friend