Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 38,556 reviews
  • Rated 5 out of 5 stars

    Free trial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning how to use this and I am doing ok, so far. I guess my real opinion will be when I have to start paying for it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy the Microsoft package from Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it a one because that was as low as I could go. No one explained to me how to use the card they just tossed in the cart. I didn’t even know what that was. So I ended up having to buy the service online and then Best Buy would not take it back or refund me my money. I was also told that I would get a $25 gift card which I never got and then, it was explained to me in a different way I still paid more than I was told to. So I have never used this card although I did purchase Microsoft online through Microsoft. I will not shop at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    display name

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh. bought wrong version by mistake. now have to spend more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have if you’re working from home. Free with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how fast and easy it was to install the Office 365! I also scored an amazing deal by purchasing it the same day as I bought my laptop, so that helped with the overall cost of everything I purchased that day! The actual software is great and I use it often so it’s an absolute MUST HAVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mama

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best but products and services ❤️ Especially my new washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too good of a deal to return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Laptop I purchased already had a free year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the fact that it is auto renew. But it's helps me with my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old reliable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy working with it. It’s just as reliable as always.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh price was good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good but product is not like my older version hate the "improvements"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good program but difficult to sync email to outlook but I'm sure it was user error since geek squad had no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The industry standard. These products are imitated by all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you think your new Microsoft 365 Personal subscription is a must-have addition to your workspace. We know there are plenty of options out there, and are thrilled you've found the reliable partner you were looking for in your new suite. We're glad it was a good investment for you. Thank you for sharing your experience. We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was worth it. I am glad I received this through Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual subscription allows you to get the latest version each year at a much lower cost. Cheaper than upgrading every few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price... Easy setup. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 out of 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work emails and love Microsoft on andriod phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop software

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment Microsoft 360 there is so much i use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying this product as it has assisted her already with papers she has needed to write and other projects!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok last one got to buy 1 time lasted forever this one every year have to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is office, I don't know what else to say about it.

    I would recommend this to a friend