Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 920 Showing 18,381-18,400 of 38,319 reviews
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy instructions and installation. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Bought laptop and Geek Squad set it up and installed Microsoft 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved this software.....but it shouldn't be a subscription

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything in one place is so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my new laptop and totally love it. This package is so much better than what my employer offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivers as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father for his birthday, he loved it. A little tough to get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it for. I'm not so impressed with the fact that its a subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal is excellent!!! I really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use programs. Geek squad installed so able to use right out of the box. PowerPoint and word easy to use and makes for great presentations. Easy to load. Definitely recommend to friends. Portable as can be use on laptop and tablet which makes great and smooth presentations. Very pleased with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this to set up on my son's lab top. It was easy to install on the lab top. He is still going thru it learning new things so I can't give it any higher than 4 stars. One thing I don't like is they link it to your credit or debit card for automatic renewals, not Kosher at all!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hannah,

      Thanks for sharing your thoughts. We want you to know that you son has a world of information at his fingertips within our Support Center. Made specifically for our customers, our Support Center answers any question you could ever have concerning Office. Have your son reference this link whenever he needs some Office assistance: https://support.office.com/

      Additionally, if you don't like the auto-renew fee associated with Office 365, you can look into Office 2019 as a one-time purchase. Learn more about the differences between our Office software versions here: https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for work! I love that it keeps you up to date without having to buy the whole package again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal of Microsoft 365. Experience good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install programs on my new computers and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy all my computer programs from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Personal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded on my new laptop by Best Buy Geek Squad -- provides full Office support/functions -- powerful office package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sales experience and outside pickup was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS for Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MS Office for years. Using MS Office for Mac is fantastic, basically no difference for PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is good soft we’re enable us to work in variety of designs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THEY DON'T KNOW WHAT THEY'RE DOING!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech could not get Outlook to work after transferring info from old computer to new computer. IT STILL DOES NOT WORK. senior guynsaid they couldn't do anything more as they were having issues with others as well with Outlook. REALLY UNHAPPY I SIGNED UP FOR TOTAL TECJ

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy download and installation of Microsoft 365.

    No, I would not recommend this to a friend