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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 38,556 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I highly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Church

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because I’m able to use it on multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works no complaints here, wish it lasted more than a year.. I think once you buy this product it should be yours..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very reliable. I love it. But it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a computer you probably want Office on it. You don't really have much choice. Bow to your Microsoft Overlords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using Office under their monthly subscription option for the last year or two. When I purchased my newest computer I purchased the 1 year subscription because of the amazing price. Instead of spending 7 dollars a month (84 dollars a year) on Office, it was 30 dollars for the year. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Techs were helpful, patience and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning service. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emptynester

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. one of the best customer service from any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software from Microsoft. I would buy again and recommend to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Book writer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was cheaper when have to renew but I will I have books to write

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple subscriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After loading the first subscription was confusing to know if the second purchase to extend another year would add on or extend the out the date on the subscription. After reaching out to geek squad and loading, I needed to wait about 5 mins to see the updated subscription. Otherwise easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should. why wouldn't it? thanks for asking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought the laptop, and right away it was slow, loud, and froze. I thought it was something wrong with the laptop so i brought it in within my 15 days and exchanged it. I was wrong, the new laptop does the SAME thing! not as bad, but for spending the amount of money i expected it to be alot faster than my 5 year old laptop. Not impressed, the touchscreen isn't even that great. I wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download, install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an outstanding software program and it is a great value. It is very easy to download, install and to use. Great addition for college students who have lots of coursework to complete and very easy to use and understand. 5 Stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Access to Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When activated, this product will give you access to the full range of Microsoft products (Word, PowerPoint, Excel, OneNote).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my personal and business use. thank you for recommending.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Always awesome when we can provide that dual-threat! We're so glad you're enjoying Microsoft 365!

      Best,

      Tom
      Microsoft Outreach Team Microsoft

  • Rated 2 out of 5 stars

    Bad service, gave me a run arouand still no refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item but still don't have my refund. I called geek squad still no response. I called again and the said they refunded thr monies but i still have not received it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software, ready to start the using PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MS product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a while and would suggest this to anyone who likes Office 1013, great replacement and Internet access

    I would recommend this to a friend