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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 38,555 reviews
  • Rated 5 out of 5 stars

    Every one should know this is a quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a slightly complicated process applying this code to a current account, but still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothy. Instalation went exactly as instructed. All programs, Excell, Word, Outlook especially are used frequently and enhance previous versions in addition to being easy to work with. I have used Microsoft Office versions for the past 30 years and these met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it, I recommend it Is new is different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my wife’s tablet and it comes free with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and helpful in selecting product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. Great upgrade from my 2011 product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office. You need it. Wish it wasn't sub, though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to review? It's Microsoft Office. It works, it's boring, you're used to how it works from your computer at the office... You need it more than you want it. I wish, however, this was built the old way-- software you could download and own rather than having to subscribe to something. But... oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have. I had no idea that my computer I bought came with a 1yr subscription ...I guess I have 2 yrs for 1

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft got smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Microsoft personal assistant because we had it on my old computer. I think it’s a little unfair that you have to “rent” it now and renew every year, but if it’s going to give me updates to the package when it renews, then it might be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office for my sons computer. Bought it mainly for word and excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price. Easy to install. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it very useful and helpful all the time every day.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We've designed your new Microsoft 365 Personal software subscription to include all of the tools our users need most when it comes to taking on special projects, and are glad you've been pleased with its features and functionality. We're happy to be a part of your daily routine! Thank you for sharing your feedback with us, we appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think al computers should come with this built in, Everyone needs some kind of word program, It should be standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great value great customer experiance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I buy a new Laptop to use in y job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer on sale and received a lot of extras. Having beats audio and a super fast processer was a plus as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased that this came free for one year when I bought my laptop. Most others only offer 3 month free trial

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office Subscription - NOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the bat, I DO NOT like software subscription services. Office 365 is just that. They can word the advertising any way they want, but as they say, a pig wearing lipstick is still a pig. Yes, it's MS-Office, the same one you're familiar with, however you'll pay a monthly charge for it...forever. I just don't care for being tied into it so M/S can make more $$$ and have even more say in our lives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is an excellent product. I have used word and it meets expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our daughters school, Easy to install and ise.

    I would recommend this to a friend