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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 928 Showing 18,541-18,560 of 38,555 reviews
  • Rated 5 out of 5 stars

    Can't Live Without It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the tools needed for business and home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a big fan of Microsoft but needed updating and love the new upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing for points. You don’t need a review for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for sampling of the the product line before you buy a subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bundle Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bundle item with purchase of laptop. Not quite sure how we like it yet. Have not used all the areas of it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy it for school otherwise I wouldn't have purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this to set up on my son's lab top. It was easy to install on the lab top. He is still going thru it learning new things so I can't give it any higher than 4 stars. One thing I don't like is they link it to your credit or debit card for automatic renewals, not Kosher at all!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hannah,

      Thanks for sharing your thoughts. We want you to know that you son has a world of information at his fingertips within our Support Center. Made specifically for our customers, our Support Center answers any question you could ever have concerning Office. Have your son reference this link whenever he needs some Office assistance: https://support.office.com/

      Additionally, if you don't like the auto-renew fee associated with Office 365, you can look into Office 2019 as a one-time purchase. Learn more about the differences between our Office software versions here: https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not in use much yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know, haven't got a chance to use or explore yet. So far just checking all the constant emails you send me on a daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is awesome!!! Can't live without word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Office

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has everything you need for Microsoft office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This process is stupid and i have better things to do than what you are asking!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get to the business

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office for all of your needs whether it’s School work and personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been super helpful using the computer for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its about time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its about time we rely on the cloud withour MS suite tools. Great no hassle renewal and comes with virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to install and user friendly. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my laptop but unable to get it on my iPad. Needing to take it in and check to see what I'm doing wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make work easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at all the features it has. I enjoy using it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks great not downloaded having trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to download but I have been having trouble because this is a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up put in code n follow steps on line....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of the software and that it is all digital.

    I would recommend this to a friend