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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 38,578 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to use for my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase for a new laptop.so far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great program! Very easy to install and use on my Macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert MacKenzie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased by mistake by the online agent. I wanted the family plan whereby other members can use your policy for their word activities. Resolution was accomplished by the best buy agent and I now have the correct product from microsoft as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending the past 10 years working with "free" office like software I decided to purchase 365 and see how I would like it. After the first day I realized there would be no turning back. I have work mostly with word and have had no problems with it. Spell checker is great. Overall it just seems easier and has more functions then the free software. From what I have seen with power point and publisher it will be well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programbwas easy to install. Described accurately. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it everyday!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Microsoft 365 and all the apps included with it! The user interface is so easy to use and streamlined, plus it's easy to leave your work on one device and be able to pick up right where you left off on a new device. They also have very helpful tutorials for those that are not familiar with some products and need some instruction. For me, I'm new to excel and need to use it for my job every day. Thanks to the helpful tutorials, it's setup to be like a whole lesson plan you would receive in a classroom setting all without having to pay the cost for one of those college courses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. I use it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. Yet I’m very confused by some of the setting up of the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited for this product.but still working on it socially to protect my personal account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Microsoft, it work very well and i can use it for my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is working well and computer installed on is also. Very happy with the service received and the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where is Microsoft?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased new laptop, I did not realized that the Microsoft subscription had not been renewed and I wondered why it had not been transfered from old laptop so when it was pointed out to me, I did purchase it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this wasn’t very “user friendly”. I still haven’t used it. There doesn’t seem to be an app on my iPad showing up. Maybe I purchased the wrong product? Sometimes it doesn’t pay to purchase things like this with little or no understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big thanks to Best Buy…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm….thank you! Xxx xxx. Cxx. Cxx. C cccxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed for doing school work. It downloaded to the Chromebook easily. Easy to access and use. The price was good too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Office does not have Access on the Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is an essential batch of software for most users - especially Word and Excel. I was very disappointed that Microsoft does not have a version of Access for the Macintosh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, innovative, software concept!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered buying the usual Office software for my new computer but from a value perspective, the Office subscription method is much better. I use it on a Mac laptop and on my iPad: 1 subscription covers both devices. In addition, all the updates are free so I always have the latest version. The peace of mind plus the lower initial cost made buying this an easy decision. BTW, Office still rules for documents, presentations, and email!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing decision

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend i can use it in all my devices, no problems, so fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elaine with microsoft helped my son and I at Best Buy. She was amazing, knowlegeable, and extremely helpful. She took time to explain and compare details of the item we were looking to buy. Thank you Elaine!

    I would recommend this to a friend