Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 38,148 reviews
  • Rated 5 out of 5 stars

    Better savings than the monthly plan.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this 12mth subscription. Glad I got it. I wish it was like back in the day when this software came preinstalled and ready to go on new computers. Best Buy runs promotions from time to time when you purchase a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Horrible customer services shady billing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software only complaint is that i paid a 1 year subscription in full. I have a receipt and chose not to auto renew. However after 4 failed attempts to fix best buy not only has my subscription to auto renew anyway (without my consent) AND ARE CHARGING ME MONTHLY FOR THE SOFTWARE I PAID FOR IN FULL. THAT AND 4 SEPARATE ATTEMPTS TO CONTACT TO FIX. NOBODY HAS HELPED ME. IM LEFT WITHNO CHOICE BUT CONTACT MY BACK REGARDING THE FRAUDULENT MONTHLY CHARGES AND THE INABILITY TO CANCEL AUTO RENEW MYSELF OR WITH ANY BEST BUY EMPLOYEE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how the product key is printed on the receipt. The quality wasn't great and it was a bit hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and the Geek Squad was wonderful in helping ensure the proper setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to make copies of my music. Theyare so large and have great sound quality that I only used one. I have sence used two for photos and gave one to my son to copy his original music he wrote. This was a great purchace at a fantastic price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I can use all the programs on my cell phone and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and performs well. Should be worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word suite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite is so needed to create documents. It would be great if it was automatically on the computer I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for Windows 11

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For use with my new computer. Thank you Best Buy! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package. A must have to maximize the usefulness of any computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excvellent program for the windows defender is is a must these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy download & use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on software when I bought a laptop; was able to put it on multiple devices which I appreciate. Very easy to download and start using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one year subscription for this product happened to come free when I purchased a Samsung tablet for my husband. It also allowed me to install a copy onto my PC laptop. Haven't had any troubles with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the capability and functionality that I had with the software on my office PC -- and it gets updated as the program makes improvements! Love this! I will never be behind the curve in Word products again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly Programs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the professional Microsoft personal collection to create both business and peraonal doctuments. It is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy download. Great price. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great product! All the office products you can ever need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programs like onedrive which I love the storage capacity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alfred

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software does what Microsoft says it will. Easier to use when already have experience with Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Wonder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need for every day use and al the committees I am on in my retirement

    I would recommend this to a friend