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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 38,555 reviews
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, is complimenting the computer I brought her for her school

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Claudia,

      We're thrilled that Microsoft 365 is helping in the classroom! Thanks for sharing your great feedback with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student and needed this badly. I have done reports and power point presentations with this soft ware. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Mac user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for a Mac user ! Superior to the Apple software suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to do the job intended. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy all my computer programs from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy being able to download Microsoft Office from the cloud rather than a disc that I'll most likely lose. I just wish I knew I had to insurance earlier versions of Office first. Also, buying from Best Buy rather than direct from Microsoft made subscribing to auto renewal a little complicated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gosh the menu bars take up a lot of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like expected. The menu bars are so large that they take up much of the real estate of my screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this for me and I use it often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish they added Outlook to the Home version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still a fan of this bundle. I know many don't like Outlook but I find it convenient if a little wonky at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary software for any PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    download link worked well - no issues - but too bad they didn't include for free on the SurfacePro3 model I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad I got the service program and had Geek Squad load this for me. The package is what I needed--word & excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software on the market...I have used others...this is the best. It was a little difficult getting it set-up...the code that was included in the package did NOT work. We had to spend a lot of time on the phone with Microsoft but finally got it up and running.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear you had a frustrating time installing Office. However, we're delighted to hear that our Customer Support Team helped you out. Know that, whenever you run into a Microsoft related issue, they're always happy to help.

      Thanks for being a member of the Microsoft family!

      Take care,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for small businesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this if you need to have outlook email capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect labels for addressing invitations for 59th wedding anniversary guest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ToniaThrasybule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely enjoy using Microsoft 365 Personal on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great use for writing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks you have to pay for office now but it's very useful. I use it for school and would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ghi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new way for me to use Microsoft products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not at all enthusiastic about having to purchase my Microsoft products in this new way (yearly), but the store employees spent a lot of time explaining my options and thoroughly and patiently answered my questions. I am very happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that took the time to find the right version of Office for you. If you need any help getting started we have a great Office tips and tricks page: https://aka.ms/AA4r1mp.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Thank you for the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Office 365 with my Macbook Pro a month ago. I used mostly Word during this time. It was easy to install, it works fine and it is easy to use, but I would prefer the non-subscription version. Fortunately, it was on sale because of the bundle. I would not like to pay a full price year after year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard setup on the iMac for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still would purchase, as has it has a useful purpose; as I need word.

    I would recommend this to a friend