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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39034 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 935 Showing 18,681-18,700 of 39,031 reviews
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought the laptop, and right away it was slow, loud, and froze. I thought it was something wrong with the laptop so i brought it in within my 15 days and exchanged it. I was wrong, the new laptop does the SAME thing! not as bad, but for spending the amount of money i expected it to be alot faster than my 5 year old laptop. Not impressed, the touchscreen isn't even that great. I wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 Out of five stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just beginning to use it. Will be able to give a better review once I use it more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Access to Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When activated, this product will give you access to the full range of Microsoft products (Word, PowerPoint, Excel, OneNote).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop along with Microsoft office. I absolutely lobe them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All is good. Thanks best buy!@!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great I love the HP envy pc too. The solid state drive is so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MS product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a while and would suggest this to anyone who likes Office 1013, great replacement and Internet access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Necessities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal is one of the greatest office programs out there!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate the kind words! We couldn't agree more, Microsoft 365 Personal Subscription is truly a powerhouse of an office program, and we're glad you are reaping the benefits. Thank you for taking some time from your day to share your experience with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Tone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad I have this. I need all the help I can get.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little tricky going through on line to set up but after that works great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get Microsoft 365 Personal all setup and are enjoying it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple download & installation process for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I like it it's what I expected that's why I reordered the product. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please I need the code to access this purchase. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer (wireless)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very helpful in all you need to do! Micro Soft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had every program I need for my family for work and school and I love that you can put it on more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install, must have a microsoft acct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Word and Power Point features of Office 365. I had Office 365 installed on another laptop four years ago. Although this Office is basically the same as the one I purchased four years ago, I still noticed that using Word is a little simpler, which makes saving documents easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used some of the programs. waiting to use the rest, but overall I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that anyone who purchases this product, have Geek Squad install it to insure it is done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for 1 person

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 1 person version for my son to test it out and it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got the hp stream and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp stream is fast and I am able to do everything I need to do. Surf the Internet, pay bills , FaceTime and much more.

    I would recommend this to a friend