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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 942 Showing 18,821-18,840 of 38,555 reviews
  • Rated 4 out of 5 stars

    Does not all have the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft office; however it’s not worth renewing for 69.99.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this laptop computer that I've purchased at bestbuy.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty office work or in general. WAY BETTER hand google docs etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accompanying Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new laptop purchase. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect timing. Really needed this with school Being out for my children

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked good. No problems downloading... Came up perfect right away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great robust product but it is pretty spendy and in order to keep it you will have to pay an annual fee....no so happy about that. However it has all that one needs for typical office needs. I will probably continue but there are other products that are free or less expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't even need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I informed the associate that I had a 365 account, and he told me the computer did not have microsoft installed and I had to buy this prosuct.However, when I set up my device, my subscription was automatically updated and installed. Now, I am stuck with a product I didnt need or use and no way to get a refund, because there is no Best Buy within 2 hours' drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend purchasing Microsoft 365 Personal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for professionals on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use the MS Office products on my phone, via apps, has been extremely helpful for accessing docs from email or making edits on the fly. The saving and storage process, via the app, is a bit confusing if you’re not a user of onedrive and aren’t saving things to the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to our new laptop and it does everything we need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do It All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is outstanding. I would recommend this product to anyone requiring Microsoft Office usage at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this on my iPad, love it, thanks geek squad for installing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's meant to but not the best value. Better value to buy the Microsoft office that's good for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything nowadays uses what's in this package. Better buy at Best Buy because of lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a might for every day life. For school any programs you are in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a necessity for everyone. All the programs needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you feel that way. Thanks for the review.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Glad I got it at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed my Win 10 365. I don't like it, but it is necessary. Best Buy is my go-to place for this kind of thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideapad3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software essential for efficiency and productivity

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We've designed your new Microsoft 365 Personal subscription to include all our most-loved features and applications, and couldn't be happier you've found it to improve the overall efficiency and productivity of your workspace. We're excited to be a beneficial addition to your modern office! Thank you for sharing your thoughts. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very best office suite out on the market across all platforms

    I would recommend this to a friend