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Customer reviews

Rating 4.5 out of 5 stars with 38358 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 943 Showing 18,841-18,860 of 38,357 reviews
  • Rated 4 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Microsoft quit supporting office 2010, had to get something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new computer. Love everything about microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone uses Microsoft Office. Whatcha gonna do. It's a little buggy with my new MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Milly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for new computer systems to setup the systrm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it says it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is indeed software for Windows for 1 year. Pretty sweet that I got it free with my MacBook from a sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Received good information upon picking up my tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied at purchase of tv and hints in setting the tv up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bundle !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in the bundle set up was easy -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    String finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and expected for my home based business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple product. compatible with all my work systems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan,

      We are happy that you are enjoying Microsoft 365 Personal. Thank you for sharing.

      Hi there,

      We are happy to hear that Microsoft 365 Personal is what you needed for working from home. Thank you for sharing your experience with us.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good program - serves my needs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to more sophisticated hardware/software but this 365 Personal works well for my home computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and ready to use after just a few short minutes to install.. Highly recommend to all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set Up Process was Not Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take it into Best Buy to get it setup, it was a little confusing, already having Note on the Surface 3, than after installing office 365, having two installation was confusing knowing which one I was using, at the end, I remove one of the Note software programs to eliminate the confusion...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need my confirmation code resent. Lost it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but need office 365 confirmation code resent to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store great location great stuff great environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program package. Good choice of standard office programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good solution for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Microsoft Office fan and like the ability to store on and access OneDrive from multiple computers or tablets but frankly I prefer the old licensing model where I could buy the software flat out versus paying annually. I really don't need the constant upgrades for my use. I would recommend it as there really isn't another practical choice for multiple computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product fine, annual fee??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed basic office and outlook for my wife and office for myself. How Microsoft packages these things is annoying. Annual fees now for updates?! Bleh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Windows 10 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the 3rd computer using windows 10 in the household. All work fine for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well used at college will use many times in the future

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear That Microsoft 365 Personal helped you in college and will continue to help you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Expensive for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my new laptop because I liked the idea of always having the latest software. However, im not using it for a business need such as accounting or publishing, so it's more than I need or will ever use. When this subscription expires, I plan to buy the non-subscription version.

    No, I would not recommend this to a friend