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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39036 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 946 Showing 18,901-18,920 of 39,034 reviews
  • Rated 5 out of 5 stars

    A key set of tools for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs Word, Excel, Powerpoint and the supporting MS tools - don't get a computer without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met my need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my need....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work emails and love Microsoft on andriod phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy working with it. It’s just as reliable as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Will be purchasing again in the future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capability on 365. This was a gift for a friend who retired.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      That's a very thoughtful gift! Thanks for sharing Microsoft 365.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good purchase. I can do all my homework and enjoying my new interface

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your homework.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student and needed this badly. I have done reports and power point presentations with this soft ware. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 gives me the versatility to create, compose, review, and share a multitude of projects and data. I mostly use Word and Excel, but the entire suite is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome interactive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for any job. The touch screen is amazing and the speed is off the charts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Office 365 since it was first introduced and it's a must for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staple purchase with my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to be a freshman in college this fall and I knew that when I purchased my new laptop that this was a staple item I would need. I think Office is easy to use and extremely convenient, especially when you are somewhere where you can't connect to the internet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave this review. We're so happy to hear that we are going to be helping you continue your education. We wish you the best of luck and thanks again!

      Cheers,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Almost have to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying another yearly fee, but it is worth having all of the products easy to access on the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent program for my daughter who is in college!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for word and excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know the product was an one year subscription. Exchanged for 2013 version

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 1 out of 5 stars

    Leaving Microsoft Office, Best Buy and Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of M Office for 20 years. After this, I am going to make my Mac my go to computer. Product support is horrible and even Best Buy’s Geek Squad wanted nothing to do with it after 4 return visits because they botched the install. I will also be cancelling my Geek Squad Total Mambership as well and use local tech support who for the same price provide all my of the support denied to me by the finger pointers at Best Buy, Geek Squad (also known as circular firing squad) and Microsoft. All of your solutions invite cloud solutions and security breaches. I’m a data guy by trade and I am officially done with your products once I transition over to Mac. closed system, much better security and WAY better computer and software support. I will NOT be buying my new Mac from Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for doing school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a program that allowed me to keep up on my school work and projects. Have no issues at the moment, just don't like buying it every year, it should be something that is permitted with the computer and only need updates as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it wasn’t so expensive but so nice for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it because I returned the computer but my mom likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who does a lot of work from home in Windows Office programs, this was an essential buy when purchasing my new PC. I am pleased with the variety, especially with now having Access. Also, Cloud makes it easy to access my files from other devices, which is an added bonus for a grad student on the go.

    I would recommend this to a friend