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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 948 Showing 18,941-18,960 of 38,554 reviews
  • Rated 5 out of 5 stars

    Very great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. good use for home purpose. recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. All time reliable and never lets you down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of office is amazing. I works well on my Surface Pro 3 with both the mouse and the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from the Geek squad. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just wish it came with 10 TB of online secure storage space for two years for $200.00 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that everything is bundled together and updated automatically.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forced price increase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was originally cost-effective if you used the cloud storage. However, Microsoft has recently increased the price by $30/year with the forced addition of Copilot, despite its dubious usefulness. Microsoft offers a way to "downgrade" to the Classic version (keeping the original price and features, without Copilot). Unfortunately, if you purchased your subscription through Best Buy, this is not an option for you. Best Buy refuses to allow this downgrade option. It took two hours with support and 12 transfers to find this out. There is no way to purchase the cheaper "Classic" version without downgrading an existing account, which Best Buy will not allow, which means you are locked into the more expensive version with no alternative.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok the if the computer has pre loaded programs I think that would do just fine for most stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now sure I like the new format they sell office in (subscription) but the program is sill the best one out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need to have a good computer system at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great collection of software, most of which I may never use. It does have my requisite components of Access, Excel, Word and Powerpoint. Still trying to decide how I feel about a subscription versus owning the software...ok so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can take time to do the download and setup. Works well enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to call customer service for help with the installation and they were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. I remember when this program came already installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was a PC user with windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a PC user with windows and now use a Mac that performs Excell and Words as good if not better than a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my kids a lot specially now all school are online

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's awesome to know that 365 is helping with e-learning! Thanks for sharing, Jojo.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great for school work & my business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has gotten better throughout the years for Mac...And this version doesn't disappoint AT ALL...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the current subscription way to get Office programs. It replaces my older version which was a one time purchase. It will cost more in the long run,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased office 365 personal last month and it was easy to install. Just typing the code from the front of the card You receive. I honestly did a mistake in the installation process and retyping the code more than one time caused an error in downloading the software on my computer. Don’t do my mistake, just inter the number given to you once and you’re all set to a whole new world of easy work on the computer. The service member agent had been trying to reach me via email to help me with the instructions to finish the installation to the program. But I have been busy and haven’t had the time to sit down to respond to the them to finish it. And that what really is nice about the whole thing. They are determined to make each one of us have a peace of mind knowing they are there to assist us with our computer work just because we purchased their product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fergie,

      Thanks for the review. If you still need help getting Office installed on your device we recommend that you reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    All Updates Included!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this product is that every time I renew my subscription, if there was an updated version, I automatically receive the newest version. If you buy the product outright, you're stuck with the version you purchased.

    I would recommend this to a friend