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Customer reviews

Rating 4.5 out of 5 stars with 38360 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 948 Showing 18,941-18,960 of 38,359 reviews
  • Rated 5 out of 5 stars

    WORD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman explain the discount and helped me save money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes a while to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as well as regular office but it is hard to get used to the new settings menu/find things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure how people survive without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle of programs is just absolutely necessary to have!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michelle,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is perfect for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather buy the product than keep subscribing. It just seems that would be a wiser and more prudent move. The product itself does a good job in all aspects. I use Word more often than any other item and it does a good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Platform For Me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, I lack having digital access anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to call Microsoft customer service for help with installing the program. They were a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the upgrade for Office. All my old files synced right up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simole

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I’m able to pull everything from my PC to my MAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the office software. I just wish you didn't have to renew every year. I like the cd version better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what you would expect. Microsoft office gives you everything you need. The only thing i dont like is i dont ever remember having to renew my microsoft office every year, i just remember buying the package and that was it. But its worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what it is. I'm forced to write a review to get my Best Buy bonus points. How lame is that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Cyber Monday - This system is seriously fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates and guidance is key. The communication is essential.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a microsoft fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don't like it. Too hard to work with. Old office was much nicer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I just wish it was built into the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's different... I'll give it that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Senior Citizen is not using it to its maximum potential... but sooner or later, I'll catch on (I think)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software in very pleased I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good for school!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for school and it was very useful. The only reason I'm not repurchasing it is that my college supplies students with Microsoft, Excel, and PowerPoint for free. But I definitely recommend it if you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft word is very difficult to understand. Ok !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MSoffice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but with all MS office products there is little to no information on how maneuver through the changes and updates. Its a guesswork and finding you tube videos that hopefully answer your questions.

    I would recommend this to a friend