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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 949 Showing 18,961-18,980 of 38,554 reviews
  • Rated 5 out of 5 stars

    All Updates Included!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this product is that every time I renew my subscription, if there was an updated version, I automatically receive the newest version. If you buy the product outright, you're stuck with the version you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it says it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is indeed software for Windows for 1 year. Pretty sweet that I got it free with my MacBook from a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all the applications that I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great as I expected, all the basic applications that I needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    M 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to download. Really don't like "renting" the applications. Tech companies fleecing users by emulating mainframe environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always up to date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is nice. No more being behind multiple versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fir the kids computers in order to get them back to school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and efficient. Great upgrade would definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal to be fast and efficient.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very versatile for using Office apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is very helpful with working on documents at home, work and on the road. Takes advantage of cloud storage and being able to use MS Office anywhere, any device. Don't need to update software when using a personal device for work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Phrank,

      We're glad you are enjoying the 1TB of OneDrive cloud storage and the ability to use it anywhere.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Good program - serves my needs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to more sophisticated hardware/software but this 365 Personal works well for my home computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and ready to use after just a few short minutes to install.. Highly recommend to all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set Up Process was Not Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take it into Best Buy to get it setup, it was a little confusing, already having Note on the Surface 3, than after installing office 365, having two installation was confusing knowing which one I was using, at the end, I remove one of the Note software programs to eliminate the confusion...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for personal and business computer use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone uses Microsoft Office. Whatcha gonna do. It's a little buggy with my new MacBook Pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product fine, annual fee??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed basic office and outlook for my wife and office for myself. How Microsoft packages these things is annoying. Annual fees now for updates?! Bleh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 1st year college student. My daughter love it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to try our Microsoft Office 365. It's been great so far. This gives full access to Microsoft Word, PowerPoint and Excel as well as the other apps in the Office Suite. The 1TB One Drive Storage is also nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best package for student use. It has all the apps I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good solution for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Microsoft Office fan and like the ability to store on and access OneDrive from multiple computers or tablets but frankly I prefer the old licensing model where I could buy the software flat out versus paying annually. I really don't need the constant upgrades for my use. I would recommend it as there really isn't another practical choice for multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience excellent experience !!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that upgrades the options on my laptop

    I would recommend this to a friend