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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 950 Showing 18,981-19,000 of 38,554 reviews
  • Rated 5 out of 5 stars

    IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful convenient and helpful for regular use, good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is very helpful I couldn’t do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Microsoft 365 Personal subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can you live w/o Office??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily. Thanks for the cost effective way to acquire it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my new laptop because I liked the idea of always having the latest software. However, im not using it for a business need such as accounting or publishing, so it's more than I need or will ever use. When this subscription expires, I plan to buy the non-subscription version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and was delivered when promised and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office. Everyone knows it’s what is used. So I got it lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old software better just because I was used to it but it's not terrible. What I don't like at all is the backup included with this. Not as user friendly as Carbonite. While the one on one phone support was ok there was a bit of a language barrier and I wasn't completely confident the guy really new the backup that we'll either. Still unsure I am backing everything up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for leisure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very easy to set up. The screen is very clear. The mouse is easy to use. Called for help in setting up programs and called for help in setting up protection. People I spoke to for setting were extremely helpful and courteous. I will buy more products at Best Buy. We already have a tv from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and Bargain can use with multiple computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey therer,

      Thank you for sharing your experience with us on Microsoft 365 Personal. We are happy that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order my product online and I received my item well before they told me it would arrive awesome service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free MS with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have a free ms office cd with the purchase of a new laptop! now i can actually get some work done lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used office throughout my school and I really enjoyed it. Our hard it myself to use for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Windows 10 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the 3rd computer using windows 10 in the household. All work fine for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works fine on our new laptop. 12 month subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft subscription review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would've purchased the one-time subscription instead. Price is too excessive for a yearly subscription, especially if you're only looking to use the basic functions of Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft applications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Microsoft applications that I need were in this box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has all the Microsoft applications you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to install. So many cool features included

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're happy to hear you had an easy installation and are enjoying the features in Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    a little too dumbed down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat free right? That being said, compared to other versions it is a little too dumbed down for my taste

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a year free but don't really have much use for this right. I do prefer software that isn't by subscription

    I would recommend this to a friend