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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 38,554 reviews
  • Rated 5 out of 5 stars

    Easy to sign up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to sign up for with Microsoft. We already had an account, just needed the software. SaaS is the way to go in my opinion. It has the latest in protection and updates. Lots of storage too. I just wish we could have had the auto-renew. That function was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 package was the perfect purchase for my new laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is perfect for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A necessity for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and it’s a great software package. If only adobe was part of it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy units weight in purchase cost! I love all that's available to me & has met my expectations & more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy offered us this for free the first year. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a deal with the computer. Wished the cashier had been more helpful recommending right products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had office 365 on my office laptop but I could only use it on one machine. Since I had just purchased another laptop I needed to buy 365 again. It wasn't bad as it came with a bundle with antivirus software and a wireless mouse for $49. The peace of mind and convenience is well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office does it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office, I got it free with my computer and it really helps me in saving money and use it for the required docs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foundation to Success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software suite of products to aid with school or work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are loving the whole suite of products you get with Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new computer. Love everything about microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient install to get a fully functional Office product. Install code was mailed within a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the rewards, great service I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office Suite is very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked in the same type of position for over 20 years. The MS Suite continues to improve with each upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not easy transition from previous versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New clip art process is great once you have practiced and found your favorite sites for clip art and images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a computer upgrade and my daughter had purchased this HP Computer Bundle and recommended I purchase one. I'm still trying to get acquainted with it because it is really different from my previous computer but it seems to be doing a good job for what I need. It was a great price!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a sham

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to top up your subscription each year. Not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this office I have been able to do more than just excel spreadsheet. Working on other project that I did not have with my old excel. The only draw back is that I have to pay for it yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard that this software was difficult to use. I found it to be the contrary. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Microsoft quit supporting office 2010, had to get something

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like Office Power Point and Word,don't use Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time as an Office subscription, rather than outright-purchase customer. I like the guarantee of updates, but don't make much use of Cloud, which I understand drives part of the annual subscription cost. Will see how my usage develops in the coming months...

    I would recommend this to a friend