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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 954 Showing 19,061-19,080 of 38,555 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with a new laptop for personal home use. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. Will definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After One year I think:

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and easy to use!!! I used for my daily job and all apps are quite simple to install. Online features are also helpful in PPT, Word. FAST TO MAKE A PPT through quickstarter. Will renew it for next year!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the most computer literate but I was able to stumble my way through installing Office 365 pretty easily. Having not used excel or word in a while I was impressed with all the advancements. Really enjoying the ease at which I’m able to complete assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what it is. I'm forced to write a review to get my Best Buy bonus points. How lame is that?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Office 365 - more like MS 180

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cumbersome to load with internet and validate if you have that product and then the constant upselling. Best Buy made it a good package when I bought my computer so I have no complaints about pricing compared to buying from MS. Recommend purchasing through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as an upgrade. I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have if you like MS office Suite on any machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use WORD for typing documents mostly and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop went beyond my expectations. Perfect for school!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Manny,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is perfect for school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's different... I'll give it that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Senior Citizen is not using it to its maximum potential... but sooner or later, I'll catch on (I think)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Will be back soon

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very useful that you can use multiple accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered no problems, contacted by e mail upon arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Inexpensive lease of Microsoft Office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the "MS 365: Purchased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I'm from the old school, where you had to buy MSOffice on floppy discs and install and hope everything worked at all. This is simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office product for tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This functions just like a standard office suite for a desktop computer. No issues with the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a good product for my small business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer bag. I travel for my work and it holds everything that I need. Comfortable to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family just loves it and they are able to do their work.

    I would recommend this to a friend