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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 956 Showing 19,101-19,120 of 38,555 reviews
  • Rated 5 out of 5 stars

    Not sure how people survive without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle of programs is just absolutely necessary to have!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michelle,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is perfect for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great software and cloud integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to have the software in the computer but yet be able to sync and share in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new suite and the ability to upload all and purchase for time periods. Way to go Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer that’s good I like it it’s cool not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that with this yearly subscription, I will always have the most current software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman explain the discount and helped me save money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, but expensive i prefer Microsoft office software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product. I use it everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no other choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no other choice to choose MS products, too bad only 1 year subscription.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh. Google Suite is easier to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Microsoft way more cumbersome to use over Google Suite. I run two different businesses out of Google Suite and will probably uninstall Micro from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this to add to my computer. It is an essential program to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates and guidance is key. The communication is essential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version always takes a little while to get use to. It's pretty much what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good,I’m going to be renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. Just wish it didn't expire in 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the Microsoft suite products that you rely on. Having suffered too long with Microsoft 2008, this was a much needed upgrade. But I don't love this system of having to renew my product license every year at such a steep price, but I guess that's a Microsoft policy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much on the subscription plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say much for this. I have not and do not plan on using it. I am not one for the subscription plans of software. It may be good for some, but I would rather pay once and be able to use it as long as I like, Granted this came free with my MacBook, but I can't even sell it on eBay. May just give it way to someone in school who only needs to use it while at school.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great for Chromebooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the Microsoft suite of programs. Subscription includes full version for my Windows machine. Works great. Regrettably, when I load it onto my Chromebooks, it's a vastly watered down version. Google sheets and Google Docs are just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great operating system, has all the necessary items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Platform For Me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, I lack having digital access anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good for school!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for school and it was very useful. The only reason I'm not repurchasing it is that my college supplies students with Microsoft, Excel, and PowerPoint for free. But I definitely recommend it if you need it.

    I would recommend this to a friend