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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 958 Showing 19,141-19,160 of 38,554 reviews
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good program for my laptop I drfinetely use it for my school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every bit as good as Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get a 1 yr. subscription to Office 365 free of charge as part of the purchase of the Surface 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the tasks are convoluted and could be more user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when you load outlook. Not an easy process and Best Buy didn't provide guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainerd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable brand and we all know it does what it says.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Personal to be very reliable.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know why i bought it.don't used it.it could be ok if you didn't a lot on your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty easy to navigate and quite handy to have

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with us, Kath. It's nice to know that 365 Personal has been handy for you.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office for a while, and I've never been disappointed with their software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to upload the laptop even though it's suppose to be attached to my email address.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Applications come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The applications are useful and essential when trying to get work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it integrates so well with the version on my iPhone and iPad makes this a 5-star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy being able to "share" documents and photos without sending. You just share and you're done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need to get my stuff done for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Office 365. It’s a great product that allows you to access the most up to date Microsoft Office software. Was unsure about this purchase at first because I had always had a stand alone product- but the versatility of this product is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with my purchase and I like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good, although I hate the new subscription method if Microsoft, getting an add on is an advantage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Word is a necessity; Subscription is a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Microsoft Word is a necessity, the subscription is a pain. Today, I needed to update a document on the fly, during a meeting. Microsoft a Word would not let me update the document, and instead wasted my time prompting me to sign in and telling me features that I’ve paid for would be acceptable if I had a subscription well, I HAVE a current, valid subscription, It’s been less than a year, my subscription is not up. I switched to Pages on the iPad, and it worked fine and I got it done and submitted before the meeting was over. Microsoft pandering & promoting for new subscriptions way before the current one is up, blocking features is NOT cool. You’re supposed to help customers be more productive, not make us totally inefficient,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with office love this product will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need Microsoft stuff it has all the essentials

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Microsoft 365 personal has lived up to my expectation

    I would recommend this to a friend